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AutoCAD Logo Award Winner Product Badge
Autodesk Inc

AutoCAD

Composite Score
8.8 /10
CX Score
9.1 /10
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AutoCAD
8.8 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 80

Technical Drawings

88

Digital Architecture

81

Collaboration

80

Plant Design

80

Laser Scanning

80

3D Modeling

80

Analytics and Reporting

79

Parts and Assembly Mode

79

Raster Graphics

78

Simulation

77

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Breadth of Features

83

Business Value Created

83

Quality of Features

83

Availability and Quality of Training

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Vendor Support

77

AutoCAD Reviews

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Ill pass. No review.

Likeliness to Recommend

6 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Consultant
  • Industry: Consulting
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Fantastic.

Likeliness to Recommend

6 /10

Pros

  • Trustworthy
  • Inspires Innovation
  • Saves Time
  • Respectful

Hannah O.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Good software, industry standard.

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

Industry wide file standards

What is your favorite aspect of this product?

Ability to use the product standard alone or highly customized

What do you dislike most about this product?

User coordination tools don't scale well

What recommendations would you give to someone considering this product?

Learn the command shortcuts

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Cons

  • Leverages Incumbent Status
  • Charges for Enhancements
  • Less Performance Enhancing

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