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AutoCAD Logo Award Winner Product Badge
Autodesk Inc

AutoCAD

Composite Score
8.8 /10
CX Score
9.1 /10
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Category
AutoCAD
8.8 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 80

Technical Drawings

88

Digital Architecture

81

Collaboration

80

Plant Design

80

Laser Scanning

80

3D Modeling

80

Analytics and Reporting

79

Parts and Assembly Mode

79

Raster Graphics

78

Simulation

77

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Breadth of Features

83

Business Value Created

83

Quality of Features

83

Availability and Quality of Training

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Vendor Support

77

AutoCAD Reviews

Paul L.

  • Role: Consultant
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Security Frustrates

Pavan N.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product, room for adding new features

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

Ease of use and integration with other engineering software

What is your favorite aspect of this product?

The speed at which we can hover over to different control system in the software

What do you dislike most about this product?

3D modelling could be better

What recommendations would you give to someone considering this product?

Understand the product while on the job, do not hurry in learning the software instantly

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Raisa M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

A powerful engineering solution

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

Autocad is very intuitive and very expertly built to solution to engineering design. I appreciate that it integrates very well with other solutions as well.

What is your favorite aspect of this product?

I love that it works well with data from other software, I'm able to import my coordinates before deciding to create profiles on autocad. I also love that it's an exciting tool to use once you've mastered the architecture of it.

What do you dislike most about this product?

It's a very difficult software to learn but once you've learned it's extremely exciting to play around with.

What recommendations would you give to someone considering this product?

I would absolutely recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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