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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.7 /10
CX Score
9.0 /10
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Category
AutoCAD
8.7 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 80

Technical Drawings

88

Digital Architecture

81

Collaboration

80

Plant Design

80

Laser Scanning

80

3D Modeling

79

Analytics and Reporting

79

Parts and Assembly Mode

78

Raster Graphics

78

Simulation

76

Vendor Capability Ratings

Average 80

Quality of Features

84

Breadth of Features

83

Ease of Implementation

83

Business Value Created

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Ease of Customization

80

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Ease of IT Administration

77

Vendor Support

77

AutoCAD Reviews

Miracle E.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

The fact that it has advanced BIM technology

What is your favorite aspect of this product?

Its integration with its other software like Revit

What do you dislike most about this product?

Its complexity, and its not user friendly

What recommendations would you give to someone considering this product?

Take your time to learn it and when you are done it's worth it.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Respectful

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor Friendly Policies
  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Increase productivity and design capability

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

mohamed k.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

AutoCAD stands out for its industry-leading precision, vast toolset, and compatibility across disciplines like architecture, engineering, and product design.

What is your favorite aspect of this product?

The extensive customization options and precision tools, allowing detailed and accurate designs across various industries, are my favorite aspects.

What do you dislike most about this product?

The steep learning curve and high system requirements can make it challenging for beginners and strain older computers.

What recommendations would you give to someone considering this product?

I recommend investing time in tutorials to master the interface and exploring alternative subscription plans for cost efficiency.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous

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