AssetWorks FleetFocus Logo
AssetWorks FleetFocus Logo
AssetWorks, LLC

AssetWorks FleetFocus

Composite Score
7.5 /10
CX Score
7.6 /10
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AssetWorks FleetFocus
7.5 /10

What is AssetWorks FleetFocus?

FleetFocus tracks all functions related to the maintenance of vehicles and equipment, including processing repair and preventive maintenance PM work orders, capturing operating expenses (e.g., fuel, oil, and licensing), and offers billing and tracking for vehicle equipment usage.

Company Details

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Awards & Recognition

AssetWorks FleetFocus won the following awards in the Fleet Management category

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AssetWorks FleetFocus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AssetWorks FleetFocus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
72%
Conflict Resolution:
90%
Strategy & Innovation:
73%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AssetWorks FleetFocus?

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9% Negative
18% Neutral
73% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 81

Inventory and Field Parts Management

84

Vehicle Management

84

Asset Management

84

Fuel Management

83

Driver Management

83

Fleet Maintenance

82

Order Management

78

Dispatch Management

75

Vendor Management

75

GPS Tracking

70

Cargo Management

70

Vendor Capability Ratings

Average 80

Quality of Features

87

Vendor Support

85

Availability and Quality of Training

85

Ease of Implementation

85

Business Value Created

82

Breadth of Features

82

Ease of Data Integration

78

Usability and Intuitiveness

75

Ease of IT Administration

75

Product Strategy and Rate of Improvement

75

Ease of Customization

75

AssetWorks FleetFocus Reviews

York B.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

All-encompassing utilitarian product that works!

Likeliness to Recommend

8 /10

What differentiates AssetWorks FleetFocus from other similar products?

I have no idea, this is the only software of its kind that i've used.

What is your favorite aspect of this product?

It's all-encompassing and can be used as a standalone solution for nearly all fleet management needs.

What do you dislike most about this product?

It's clunky and the UX is not intuitive enough.

What recommendations would you give to someone considering this product?

Consider the ability of the staff to understand the massive amount of data that must be managed on the back end. People are quick to complain, but this software is pretty powerful.

Pros

  • Unique Features
  • Reliable
  • Saves Time
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Inspiring
  • Leverages Incumbent Status

Camie M.

  • Role: Operations
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product and their support team is wonderful.

Likeliness to Recommend

8 /10

What differentiates AssetWorks FleetFocus from other similar products?

The fact that one system can work cohesively across an entire state government network.

What is your favorite aspect of this product?

The broad variety of actions that it can complete.

What do you dislike most about this product?

That you have to pay for add ons. But that’s like any other service.

What recommendations would you give to someone considering this product?

To know what you’re looking for and talk openly with the vendor about your requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saima T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Quality product

Likeliness to Recommend

10 /10

What differentiates AssetWorks FleetFocus from other similar products?

Quality, features

What is your favorite aspect of this product?

Billing management

What do you dislike most about this product?

Erp integration

What recommendations would you give to someone considering this product?

Good value of money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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