Arctic Wolf MDR Logo Award Winner Product Badge
Arctic Wolf MDR Logo Award Winner Product Badge
Arctic Wolf Networks

Arctic Wolf MDR

8.1 /10
Category
Arctic Wolf MDR
8.1 /10

What is Arctic Wolf MDR?

Arctic Wolf® Managed Detection and Response (MDR) provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

Company Details


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Awards & Recognition

Arctic Wolf MDR won the following awards in the Managed Detection & Response category

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Arctic Wolf MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arctic Wolf MDR.

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arctic Wolf MDR?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Prevention

91

24/7/365 Security Monitoring

88

Vulnerability Management

88

Real-Time Threat and Anomaly Detection

88

Threat Intelligence

87

Risk Scoring & Remediation Act

86

Proactive Threat Hunting

85

Technology Management

85

Incident Management

84

Use of ML

83

Use of the MITRE ATT&CK Framework

83

Vendor Capability Ratings

Average 80

Ease of Implementation

91

Vendor Support

89

Business Value Created

85

Ease of IT Administration

83

Ease of Data Integration

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Ease of Customization

75

Breadth of Features

72

Quality of Features

72

Arctic Wolf MDR Reviews

Jon S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Arctic Wolf helped me sleep at night!

Likeliness to Recommend

9 /10

What differentiates Arctic Wolf MDR from other similar products?

The level of customer service - it was top notch!

What is your favorite aspect of this product?

The complete security that it provided.

What do you dislike most about this product?

All these solutions are costly... but peace of mind has no price tag!

What recommendations would you give to someone considering this product?

At least do an evaluation! well work the time!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Apr 2023

Amazing Cyber Security tool for monitoring

Likeliness to Recommend

10 /10

What differentiates Arctic Wolf MDR from other similar products?

They are able to take data from multiple security products and aggregate that data together. It’s like having a virtual SOC and it’s really powerful.

What is your favorite aspect of this product?

The wide range of products that they integrate with.

What do you dislike most about this product?

Nothing the technology is wonderful and the company is excellent to work with.

What recommendations would you give to someone considering this product?

If you have multiple layers of security tools and multiple pains of glass to monitor Arctic Wolf brings all of that data together and make it easy to manage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent service. Huge cost savings.

Likeliness to Recommend

10 /10

What differentiates Arctic Wolf MDR from other similar products?

Their customer service (conceirge team) is incredible. Absolutely top notch people.

What is your favorite aspect of this product?

The real-time monitoring and alerting of potential issues is fantastic. It provides us a huge cost savings from a staffing perspective. It's very hard to maintain all of the knoeldge and expertise to properly cover your cybersecurity needs but you can do it at a fraction of the cost with Arctic Wolf.

What do you dislike most about this product?

Dislike is a strong word but I would like the ability to change things on my own, such as whitelisting.

What recommendations would you give to someone considering this product?

I highly recommendd Arctic Wolf and its 24/7/365 monitoring. And while you can reduce some of your staffing by using Arctic Wolf, I still recommend having a security specialist on your team to help manage the tickets that come in.

Pros

  • Respectful
  • Generous Negotitation
  • Security Protects
  • Helps Innovate

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