What is Arctic Wolf MDR?
Arctic Wolf® Managed Detection and Response (MDR) provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arctic Wolf MDR?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Prevention
24/7/365 Security Monitoring
Vulnerability Management
Real-Time Threat and Anomaly Detection
Threat Intelligence
Risk Scoring & Remediation Act
Proactive Threat Hunting
Technology Management
Incident Management
Use of ML
Use of the MITRE ATT&CK Framework
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Breadth of Features
Quality of Features
Arctic Wolf MDR Reviews
Jon S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2023
Arctic Wolf helped me sleep at night!
Likeliness to Recommend
What differentiates Arctic Wolf MDR from other similar products?
The level of customer service - it was top notch!
What is your favorite aspect of this product?
The complete security that it provided.
What do you dislike most about this product?
All these solutions are costly... but peace of mind has no price tag!
What recommendations would you give to someone considering this product?
At least do an evaluation! well work the time!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Matthew G.
- Role: Information Technology
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2023
Amazing Cyber Security tool for monitoring
Likeliness to Recommend
What differentiates Arctic Wolf MDR from other similar products?
They are able to take data from multiple security products and aggregate that data together. It’s like having a virtual SOC and it’s really powerful.
What is your favorite aspect of this product?
The wide range of products that they integrate with.
What do you dislike most about this product?
Nothing the technology is wonderful and the company is excellent to work with.
What recommendations would you give to someone considering this product?
If you have multiple layers of security tools and multiple pains of glass to monitor Arctic Wolf brings all of that data together and make it easy to manage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel M.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2023
Excellent service. Huge cost savings.
Likeliness to Recommend
What differentiates Arctic Wolf MDR from other similar products?
Their customer service (conceirge team) is incredible. Absolutely top notch people.
What is your favorite aspect of this product?
The real-time monitoring and alerting of potential issues is fantastic. It provides us a huge cost savings from a staffing perspective. It's very hard to maintain all of the knoeldge and expertise to properly cover your cybersecurity needs but you can do it at a fraction of the cost with Arctic Wolf.
What do you dislike most about this product?
Dislike is a strong word but I would like the ability to change things on my own, such as whitelisting.
What recommendations would you give to someone considering this product?
I highly recommendd Arctic Wolf and its 24/7/365 monitoring. And while you can reduce some of your staffing by using Arctic Wolf, I still recommend having a security specialist on your team to help manage the tickets that come in.
Pros
- Respectful
- Generous Negotitation
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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