Arctera Backup Exec Logo
Arctera Backup Exec Logo
Arctera

Arctera Backup Exec

Composite Score
8.0 /10
CX Score
8.4 /10
Category
Arctera Backup Exec
8.0 /10

What is Arctera Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Arctera Backup Exec won the following awards in the Email Backup category

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Arctera Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arctera Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
90%
Conflict Resolution:
94%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arctera Backup Exec?

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2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Reliable
  • Fair

Feature Ratings

Average 83

AI tech support

88

Media Support

86

Compliance

86

Backup Archiving

85

Security

84

Permissions Awareness

83

Support for Backup Types

82

Mailbox Backup Restore

82

Granular Restore

81

User self service

75

Encryption

75

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Vendor Support

81

Ease of IT Administration

80

Breadth of Features

80

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Customization

76

Arctera Backup Exec Reviews

Peter P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Strongest and Stable Platform

Likeliness to Recommend

9 /10

What differentiates Arctera Backup Exec from other similar products?

The software Backup Exec is an intriguing option from any angle, whether we look at its usefulness, convenience, scalability, flexibility, or technical support. The newcomer doesn't need to undergo any tutorial to fully comprehend this device, its working, features, and everything thanks to its extremely easy user interface. It is not a big deal to work there.

What is your favorite aspect of this product?

Because of how easy Backup Exec is to use and how well it has worked for me so far, I absolutely enjoy it. It took incredibly little time to implement and begin reaping the benefits because it was so simple to set up. Another impressive feature is that, when applied in a safe setting, it excels as a disaster recovery strategy.

What do you dislike most about this product?

I'm not sure if I should say it, but compared to other backup software packages I've ever used, it is more expensive than any of them even if it also has more functionality. And the gold version of Backup Exec software costs extra to perform a remote backup to a different place, but I can't think of anything else that could be faulted with it because I've never had a problem.

What recommendations would you give to someone considering this product?

I must confirm that you will also be a great admirer of Backup Exec due to its enhanced functionality, which can draw in any corporation, and the fact that it offers a variety of scenarios, making it a fantastic fit for any office environment. The ease of use, effective connection with various servers, and ability to control everything from a single, straightforward interface are its strongest features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aggie C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best Backup Features

Likeliness to Recommend

9 /10

What differentiates Arctera Backup Exec from other similar products?

When it comes to backup, Backup Exec is second to none thanks to it's amazing features. It's easy to backup, retrieve, and search through the archive.

What is your favorite aspect of this product?

I like the many security features of Backup Exec. Backup is easy and automated. It's affordable

What do you dislike most about this product?

I haven't had problems using Backup Exec

What recommendations would you give to someone considering this product?

I recommend Backup Exec for business backup need as it has all a business needs. In addition, it's affordable and secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juliane S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

it protects data excellently

Likeliness to Recommend

8 /10

What differentiates Arctera Backup Exec from other similar products?

Data backup and restoration are now more straightforward than ever, wherever we are and whenever we require them. With Backup Exec, we are able to meet important backup deadlines, surpass recovery objectives, make the most of our current storage, and get rid of cumbersome backup and recovery processes that are out-of-date and siloed.

What is your favorite aspect of this product?

It is simple to set up and, when used in a safe, stable setting, becomes an excellent disaster recovery tool. We have only found one piece of software that will allow for others while not squeezing our backups to the point where data can be lost over time. Users hardly ever need to keep an eye on the system. The software supports several different backup scenarios.

What do you dislike most about this product?

In terms of functionality, the major issue in our use case is that the VMware agent tries to take a Snapshot of the full data mass on all discs if a VMware virtual server has a very significant quantity of data stored on non-system drives.

What recommendations would you give to someone considering this product?

I enjoy how the tasks and activities are shown. Backup Exec is the finest solution for IT professionals because it allows them to save data and virtual machines, so I strongly suggest this tool to anyone looking for the best working tool.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

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