What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Virtual Machine Backup
Backup Automation
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Integration With Storage Arrays
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
D E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jul 2021
Good product, fair price and works really well
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
It is easy to use
What is your favorite aspect of this product?
The support, if we have problems they help very quickly
What do you dislike most about this product?
It needs a few extra features but the most of it is good
What recommendations would you give to someone considering this product?
Make sure to use Support whenever you need to
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Good solution for our Firm
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Stanislav K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2021
Setup is not that simple.
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Recovery speed
What is your favorite aspect of this product?
Stability and support quality
What do you dislike most about this product?
Setting up is not that easy
What recommendations would you give to someone considering this product?
Need some knowledgeable professional to set it up
Pros
- Helps Innovate
- Performance Enhancing
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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