What is Arcserve Backup?
As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceArcserve Backup Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Arcserve Backup.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Arcserve Backup?
Pros
- Trustworthy
- Respectful
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Virtual Machine Backup
Backup Automation
File Explorer Granular Restore
Deduplication Implementation
Replication for High Availability
Backup Monitoring and Reporting
Replication for Long Term Storage and Disaster Recovery
Physical Backup for Multiple Platforms
Integration With Storage Arrays
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Arcserve Backup Reviews
Melissa C.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
StorageCraft, a web-based management portal.
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Backing up servers with bare-metal images. Its simple structure of sites and policies makes management easier and greatly reduces manual labor. StorageCraft, is an amazingly awesome web-based management portal. I would love to have a virtual boot test.
What is your favorite aspect of this product?
StorageCraft made efficient images of our backup copies that were easy to assemble once completed. Each icon on the desktop displays a small blue check mark next to it so you KNOW that everything has been copied to the archive recently.
What do you dislike most about this product?
The whole process had stopped, stopping all subsequent operations. The interface is outdated and has no support. It has no features and since its purchase. Also, it fits into the main Dashboard very well. Iframe just opens another website. It’s too wet.
What recommendations would you give to someone considering this product?
StorageCraft Cloud Backup is scalable and easy to use and manage the product. In my opinion, it is good for MSPs or anyone who owns multiple sites where maintaining standards is of paramount importance. , it requires very little manual labor to maintain and maintain efficiency.
Pros
- Helps Innovate
- Caring
- Altruistic
- Generous Negotitation
Please tell us why you think this review should be flagged.
Sam G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted May 2022
Good solid product, does what it needs to do
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
Flexible pricing makes this a reasonable product for us to use.
What is your favorite aspect of this product?
Capable of adapting to our infrastructure and meet our needs.
What do you dislike most about this product?
I've seen other products keep up with the latest technologies quicker, with faster releases and updates.
What recommendations would you give to someone considering this product?
Shop around, make sure it's right for you. Lots of options on the market.
Pros
- Performance Enhancing
- Enables Productivity
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Tom C.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
System Architect
Likeliness to Recommend
What differentiates Arcserve Backup from other similar products?
This product manages the backups utilising 2 applications 'ShadowProtect' and 'ImageManager'. The view from ImageManager is easy to use and details all the different backups and history.
What is your favorite aspect of this product?
The application is easy to use and setup initially. Creating new backup jobs is straight forward and doesn't take long to do. The support from StorageCraft is also very helpful and they provide remote assistance to help with initial setup.
What do you dislike most about this product?
The process to restore or test a backup is clunky. I have also found that the backup integrity has corrupted meaning that the data cannot be restored.
What recommendations would you give to someone considering this product?
I would recommend testing the backup frequently by mounting the backups or testing a restore. This will ensure that they are ready to restore when required.
Pros
- Efficient Service
- Client's Interest First
- Helps Innovate
- Inspires Innovation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.