In Partnership With SelectHub
What is Aptean CRM?
From sales and customer service to marketing automation, marketing management and mobile, Aptean CRM (previously OnContact CRM) delivers a complete solution with unparalleled power and functionality. Our interface is intuitive and adapts to you with incredible flexibility. That means you can focus more time on growing your business, and less time learning our software.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Aptean CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Aptean CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Aptean CRM?
Pros
- Helps Innovate
- Acts with Integrity
- Appreciates Incumbent Status
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Management
Analytics and Reporting
Collaboration
Lead Management
Customer Service Management
Sales Management
Account and Contact Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Ease of Data Integration
Vendor Support
Aptean CRM Reviews
Renate Stefania L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Ideal Marketing Platform
Likeliness to Recommend
What differentiates Aptean CRM from other similar products?
OnContact is a rich-featured customer relationship management (CRM) software that includes sales and marketing automation, a contact center, and a QuickBooks connection. It is offered as a cloud or on-premise solution. It is a fantastic service that covers a wide range of circumstances. Customers may customize it as they see fit since it is customizable.
What is your favorite aspect of this product?
OnContact CRM has a modern user interface that, is meant to make navigation easier, enhance user adoption, and provide a consistent, intuitive, and adaptable user experience. It also includes advanced statistical analysis, global search capability, interactive reports and dashboards, simple customization tools, and connectivity with QuickBooks, Outlook, Gmail, and other applications.
What do you dislike most about this product?
OnContact software is good for all the features and the functionality but the only drawback is the price. The prices for software are too high and not the ordinary person can afford it easily. Additionally, they haven't launched their free trials and free version yet, which is a bit disappointing from their side.
What recommendations would you give to someone considering this product?
OnContact CRM is extremely configurable, allowing users to alter toolbars, buttons, and fields to meet their workflows and business standards. OnContact caters to the demands of a variety of businesses, including technology, healthcare, banking, and insurance. Thus, don’t wait further and grab the premium plan to enjoy unlimited features.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Bruce Jr J.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Mar 2022
A great software for making and managing relations
Likeliness to Recommend
What differentiates Aptean CRM from other similar products?
The OnContact ten update has brought numerous feature enhancements, it primarily a brand new piece of software. The adaptative interface is slick and intuitive and therefore the integration with the Workwise ERP system helps simply us move marketing leads to client sales orders. We just like the mobile interface, that permits sales to set up more practical trips and have the foremost up-to-date information at their finger tips.
What is your favorite aspect of this product?
OnContact was amazing throughout the onboarding process. Our contacts were terribly attentive and aware of our needs. OnContact was able to guide us when changing from another system and so customizing varied options to satisfy our needs. Being “cloud” based permits all our users to access the system regardless of what their location. System speed and latency has been excellent. OnContact is releasing new helpful features on a daily basis that profit our organization. Example: customised Searching, Mapping, Integration with Google, Bulk Emailing and having the ability to trace promoting campaigns.
What do you dislike most about this product?
The application isn’t optimized for data entry. Though you’ll use “workflow” to vary some data in bulk, it can take loads of clicks to update some data points. User defined import is rising but not at the level of some systems that permit you to update data using an import. Not as straightforward to use and navigate as i’d like. Would additionally wish to see some canned, but refined reports except having to do individual searches.
What recommendations would you give to someone considering this product?
Their simple use, price, integration with different applications and cloud choices were so much superior to other product we demoed therefore it’s an excellent and promising tool that will help you in achieving your desire goal and is useful in progress.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Akari E.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A platform for mobile teams to stay connected
Likeliness to Recommend
What differentiates Aptean CRM from other similar products?
An Aptean Industries Remote Workforce Management software and CRM that develops cooperation, correspondence and usefulness among distant representatives. With champion highlights including dashboards, opportunity the executives and client care capacities, help your client base and experience consistent correspondence across all divisions, regardless of where you are.
What is your favorite aspect of this product?
Deals CRM gives a coordinated, continuous perspective on clients and leads across an organization's business, promoting, and administration endeavors. The apparatus gigantic resource for assisting team leads with smoothing out their business interaction, fabricating precise figures to overseeing valuable open doors and closing more deals. With the evacuation of Microsoft Silverlight, we can likewise convey an application for the Window's based tablets that our salesmen use.
What do you dislike most about this product?
While modifying different lines, the field header choices can be hard to decipher and could be labeled (named) more exact. I've by and by invested an excessive measure of energy redoing fields and presently get where to go. Most clients will experience issues making their customizations without assistance.
What recommendations would you give to someone considering this product?
Helps in, complete Sales management Marketing Automation and customizability with attractive User Experience.
Pros
- Unique Features
- Saves Time
- Client's Interest First
- Transparent
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.