AppNomu Customer Reviews 2024

AppNomu

Composite Score

9.2 /10

CX Score

9.7 /10

75 Reviews Write a Review

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What is AppNomu?

At AppNomu, we are dedicated to empowering your digital presence. We offer a comprehensive suite of services designed to cater to your every online need. Our offerings include domain registration, website hosting, &amp;amp; Software DevOps. As an industry leader, we take it as our responsibility to help businesses in acquiring their deserved place in the market. AppNomu strongly believes in building something that turns small startups into globally leading organizations. Our Mission is to connect, transform and digitize the way businesses use technology to create a good user experience with our software, equipping businesses with a medium to engage with clients,

Company Details

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AppNomu Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

99 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppNomu?

0% Negative

1% Neutral

99% Positive

Pros

Continually Improving Product
Caring
Saves Time
Helps Innovate

Feature Ratings

Average 84

Application Integration

Text Messaging

Communication Archive

Surveys Feedback

Mobile Payments

Loyalty Promotions Management

Scheduled Messaging

Opt-in

Marketing Analytics

Social Media Marketing Management

Mobile Marketing Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features

AppNomu Screenshots

AppNomu Videos

AppNomu Reviews

Joshua R.

Role: Sales Marketing
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Multi texting tool for SMS and WhatsApp

Likeliness to Recommend

10 /10

What differentiates AppNomu from other similar products?

Has fair pricing for SMS and the contacts can be exported for offline storing of data

What is your favorite aspect of this product?

I like the sending of SMS through API which is easier that helps us send order confirmations to our clients

What do you dislike most about this product?

I have not seen any issue with the tool yet, works well for me, if there is any issue, I will update my review

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kutosi I.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

I love working with their API, easy and affordable

Likeliness to Recommend

10 /10

What differentiates AppNomu from other similar products?

What resonates for me from other competitors is the message history from the system, all the sent, failed message and delivered messages are kept in the system and can be downloaded with timestamps of when the messages was sent, this is useful for future reference and legal practices when there is an occasional of presenting the communications

What is your favorite aspect of this product?

I like the messages templates that can be saved, this is simplifying how I create SMS and save the templates for future use hence saving me enough time from creating the same SMS over and over. The User Interface is clean, and the tabulated modules that shows all the sent messages, delivered and the SMS that failed

What do you dislike most about this product?

It is hard to determine the numbers/mobile contacts that had unsubscribed from receiving SMS and I would like this to be provided through the API module and in the web application. The chatbot from this software does not redirect the chat to the customer care, rather it would suggest articles to get you started which I find them more hard to understand while using the API to send my SMS through my own application

What recommendations would you give to someone considering this product?

Provided you have enough budget to raise for the sender ID, I would recommend this tool because it is easy and there are presence of online guides to get you started

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sulaiman D.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

SMS Marketing tool review for AppNomu

Likeliness to Recommend

10 /10

What differentiates AppNomu from other similar products?

AppNomu has a variety of unique features which other SMS marketing tools do not have like, the schedule SMS which can be grouped and make different schedules of SMS. This is helping our Organization to have different schedules like the SMS for important updates can be scheduled at a separate time while a reminder for contribution can be scheduled at a separate time of that very single day.

What is your favorite aspect of this product?

It is easy to configure and modify the schedule rules, and also I like the personalization of messages using the name ID, tag hence replacing the tag with the actual name of the SMS recipient, the customer care team providing an ample support and responses to our questions has increased our experience with AppNomu.

What do you dislike most about this product?

I would like to see the pricing for SMS reduced because they do charge a lot of SMS if you are to compare their rates with other tools, Also, It would be better if the user interface gets improved for the mobile version.

What recommendations would you give to someone considering this product?

Yes, I would recommend AppNomu but one should consider the size of the contact list and also the pricing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

AppNomu

What is AppNomu?

Company Details

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AppNomu Ratings

96 Likeliness to Recommend

99 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love AppNomu?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Text Messaging The capability to send messages by SMS in addition to email.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Opt-in Provides an opt-in option for potential subscribers.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

AppNomu Screenshots

AppNomu New interface

AppNomu Recurring

AppNomu Interfaces

AppNomu Videos

What is in our version V.0.1 Software

AppNomu Reviews

Joshua R.

Multi texting tool for SMS and WhatsApp

Likeliness to Recommend

Pros

Kutosi I.

I love working with their API, easy and affordable

Likeliness to Recommend

Pros

Sulaiman D.

SMS Marketing tool review for AppNomu

Likeliness to Recommend

Pros

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Feature Ratings

Application Integration

Text Messaging

Communication Archive

Surveys Feedback

Mobile Payments

Loyalty Promotions Management

Scheduled Messaging

Opt-in

Marketing Analytics

Social Media Marketing Management

Mobile Marketing Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features