Appian Logo
Appian Logo
Appian

Appian

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Appian
7.9 /10

What is Appian?

Automate complex workflows at the speed of low-code. Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.

Company Details


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Awards & Recognition

Appian won the following awards in the Low-Code Development Tools category

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Appian Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

3
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian?

4% Negative
10% Neutral
86% Positive

Pros

  • Includes Product Enhancements
  • Fair
  • Generous Negotitation
  • Continually Improving Product

Feature Ratings

Average 77

Role-Based Access Management

82

Data and Entity Mapping

80

Templates

79

Cloud Deployment

79

End to End Lifecycle Management

79

GUI Application Designer

77

Backend Coding and Scripting

77

Application Inventory and Dashboard

77

Collaboration

75

ALM Integration

75

Application Security

75

Vendor Capability Ratings

Average 78

Ease of Data Integration

82

Vendor Support

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Quality of Features

81

Ease of IT Administration

80

Business Value Created

79

Usability and Intuitiveness

76

Availability and Quality of Training

74

Ease of Customization

74

Breadth of Features

73

Appian Reviews

Dylan Neil G.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Innovative features and very robust technology

Likeliness to Recommend

10 /10

What differentiates Appian from other similar products?

I have not tried other similar products

What is your favorite aspect of this product?

Its scalability and simplicity

What do you dislike most about this product?

Some flexibility in UX design

What recommendations would you give to someone considering this product?

Find out if Appian suits your needs, it is a powerful tool but it is not for every objective

Pros

  • Reliable
  • Trustworthy
  • Continually Improving Product
  • Enables Productivity

Luis Gerardo C.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use and realley fast to develop

Likeliness to Recommend

10 /10

What differentiates Appian from other similar products?

The easy way to conect with external systems

What is your favorite aspect of this product?

The speed to develop

What do you dislike most about this product?

I think has some limitations, and example its that you can provide sound like notification to your end-yours, like a when you recive a email in outlook you listen the notification sound.

What recommendations would you give to someone considering this product?

I recommend to the developers to use always the best practices that recomend appian, that would save you a lot problems in the future

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Performance Enhancing

Pradum K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Product to be trusted

Likeliness to Recommend

7 /10

What differentiates Appian from other similar products?

Better customer and initial implementing services.

What is your favorite aspect of this product?

Customer Services.

What do you dislike most about this product?

Nothing it seems perfect as per used.

What recommendations would you give to someone considering this product?

It takes time to come handy but get smoother with the services.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Cons

  • Less Effective Service

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