Appian

Appian RPA

Composite Score

7.3 /10

CX Score

7.9 /10

6 Reviews Write a Review

Claim Software

What is Appian RPA?

Scale automation with Appian RPA. Orchestrate RPA bots with people, systems, and data in a single workflow, scaling automation across your entire organization.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Appian RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian RPA?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 77

Code-Free Programming

User Libraries

Real-Time Debugging

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Natural Language Processing

Optical Character Recognition

Sentiment Analysis

Role-Based Access

Vendor Capability Ratings

Average 76

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of Customization

Ease of IT Administration

Appian RPA Reviews

Mannemoni p.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Powerful integration of RPA and BPM

Likeliness to Recommend

10 /10

What differentiates Appian RPA from other similar products?

Appian RPA differentiates itself from other similar products through several key features: 1.Integrated Platform 2.Low-Code Development 3.Advanced Workflow Automation 4.AI Integration 5.Real-Time Analytics 6.Strong Security 7.Enhanced Collaboration 8.Flexible Deployment 9.Active Community

What is your favorite aspect of this product?

My favorite aspect of Appian RPA is its integrated platform, which combines RPA, BPM, and low-code development, allowing for seamless automation of both tasks and workflows in a unified environment.

What do you dislike most about this product?

The main drawback of Appian RPA is its complex pricing structure, which can be difficult to navigate and may lead to unexpected costs as organizations scale their automation efforts. Additionally, some users find the learning curve steep when getting accustomed to the platform's extensive features.

What recommendations would you give to someone considering this product?

Here are key recommendations for someone considering Appian RPA: 1.Evaluate Integration Needs 2.Leverage Training Resources 3.Pilot Projects 4.Engage with Support 5.Understand Pricing 6.Involve Stakeholders

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David P.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Excellent complement for Appian

Likeliness to Recommend

9 /10

What differentiates Appian RPA from other similar products?

The environment with Apppian Low Codes makes a great sinergy

What is your favorite aspect of this product?

His intuitivity

What do you dislike most about this product?

If you haven't worked with Appian before, it will be more difficult to learn at the beginning

What recommendations would you give to someone considering this product?

If you already work with Appian RPA, it's a great complement

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Rosario M.

Role: Sales Marketing
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2022

Appian the software that every developer dreams of

Likeliness to Recommend

9 /10

What differentiates Appian RPA from other similar products?

In our department we use this software to create the automations of our company. Its control panel allows us to easily monitor and manage the automations in real time. We can also manage and supervise our bots from this software, in its automation control panel.

What is your favorite aspect of this product?

This software is cloud-based and has a large size that supports all the automations of our bots and processes, being able to monitor, manage and distribute them, without complications of space from the control panel. The software is very secure, we researched and it is backed by soc II type 2 and they are associated with aws, so we are reassured that our data, codes and automations are safeguarded and secure.

What do you dislike most about this product?

We have only been using the software for a short time and so far we have not faced any major obstacles. I will only comment that the installation and configuration process of the different software integrations took longer than expected, but we solved it with a little patience. But overall an excellent software for the automation of our work processes.

What recommendations would you give to someone considering this product?

Appian is more suitable for those who do not have a large number of users. The reason is its cost. We can use this platform to have an application within the organization. We can also develop backend systems in Appian for public applications. For a public application, the user and login costs can make it a very expensive application.

Pros

Helps Innovate
Unique Features
Effective Service
Respectful

Appian RPA

What is Appian RPA?

Company Details

Need Assistance?

Appian RPA Ratings

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Appian RPA?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Real-Time Debugging Identifying errors in process while bot is working.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Appian RPA Reviews

Mannemoni p.

Powerful integration of RPA and BPM

Likeliness to Recommend

Pros

David P.

Excellent complement for Appian

Likeliness to Recommend

Pros

Rosario M.

Appian the software that every developer dreams of

Likeliness to Recommend

Pros

Feature Ratings

Code-Free Programming

User Libraries

Real-Time Debugging

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Natural Language Processing

Optical Character Recognition

Sentiment Analysis

Role-Based Access

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Implementation

Ease of Customization

Ease of IT Administration