Appian

Appian Low-Code Automation

Composite Score

7.8 /10

CX Score

8.1 /10

39 Reviews Write a Review

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What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details

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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 85%
Conflict Resolution:: 93%
Strategy & Innovation:: 95%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

2% Negative

5% Neutral

93% Positive

Pros

Respectful
Helps Innovate
Includes Product Enhancements
Saves Time

Feature Ratings

Average 82

BPMN Compliance

In-App Automated Workflows

Collaboration

Process Workflow Designer

Low-Code Automation

Process Automation Templates

Mobile Support

External Application Data Connectors

Content Management

Process Library

Process Simulation

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Appian Low-Code Automation Reviews

Thapani S.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Great option for low-code automation

Likeliness to Recommend

10 /10

What differentiates Appian Low-Code Automation from other similar products?

Appian is easy to implement and offers fast delivery

What is your favorite aspect of this product?

Appian's templates make it easy to design interfaces

What do you dislike most about this product?

Customization is limited

What recommendations would you give to someone considering this product?

Consider scalability of business solution before implementation

Pros

Performance Enhancing
Enables Productivity
Respectful
Security Protects

Prashu n.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Appian : Low code that can take you to high node!

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Easy Customisation along with pre built templates & patterns generalisation!

What is your favorite aspect of this product?

Ease of learning

What do you dislike most about this product?

Sometimes performance issues keep occurring due to huge data being handled concurrently. Document management can be little better

What recommendations would you give to someone considering this product?

Go ahead, ease of working for someone who is new in technical and programming aspect! Time saving as compared to other conventional ways of development! Easy for clients as well to understand the workflow & features of Appian.

Pros

Trustworthy
Unique Features
Client's Interest First
Includes Product Enhancements

Jorge S.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Lots of potential if you get it right.

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Licensing flexibility and solid cloud-based solution strategy.

What is your favorite aspect of this product?

BPM is made simple and opens the opportunity to unleashing the potential of a process-oriented organization

What do you dislike most about this product?

Appian developers are scarce in the market

What recommendations would you give to someone considering this product?

Have a clear adoption path, and don't assume it'll work out the box to solve any kind of problem Take the time to mature the practice through building simple value adding solutions.

Pros

Trustworthy
Efficient Service
Caring
Respectful

Appian Low-Code Automation

What is Appian Low-Code Automation?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Appian Low-Code Automation Ratings

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Appian Low-Code Automation?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Content Management Includes collaboration, check-in/check-out, and version control.

Process Library A repository of documented processes which can be accessed for revision.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Appian Low-Code Automation Reviews

Thapani S.

Great option for low-code automation

Likeliness to Recommend

Pros

Prashu n.

Appian : Low code that can take you to high node!

Likeliness to Recommend

Pros

Jorge S.

Lots of potential if you get it right.

Likeliness to Recommend

Pros

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Feature Ratings

BPMN Compliance

In-App Automated Workflows

Collaboration

Process Workflow Designer

Low-Code Automation

Process Automation Templates

Mobile Support

External Application Data Connectors

Content Management

Process Library

Process Simulation

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support