Appian

Appian Low-Code Automation

Composite Score

7.8 /10

CX Score

8.1 /10

39 Reviews Write a Review

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What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details

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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 85%
Conflict Resolution:: 93%
Strategy & Innovation:: 95%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

2% Negative

5% Neutral

93% Positive

Pros

Respectful
Helps Innovate
Includes Product Enhancements
Saves Time

Feature Ratings

Average 82

BPMN Compliance

In-App Automated Workflows

Low-Code Automation

Collaboration

Process Workflow Designer

Process Automation Templates

Mobile Support

Content Management

External Application Data Connectors

Process Simulation

Process Library

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Appian Low-Code Automation Reviews

Vijay M.

Role: Human Resources
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Simplicity with Appian Low-Code Automation

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Appian Low-Code Automation stands out as a user-friendly powerhouse. Having practically used it, the intuitive drag-and-drop interface makes app development a breeze, even for non-techies. Its speed in creating robust applications, coupled with seamless integration capabilities, sets it apart. The platform's focus on automating complex processes is unparalleled, offering efficiency in workflow management. Real-time collaboration and quick adaptability further distinguish Appian, making it an exceptional choice for streamlined, agile automation solutions. It's the go-to low-code platform that blends simplicity with powerful functionality.

What is your favorite aspect of this product?

Engaging with Appian Low-Code Automation has truly transformed my approach to application development. The user-friendly interface, with its intuitive drag-and-drop features, made building robust applications a breeze, even without extensive technical know-how. Appian's standout low-code approach speeds up development without compromising quality. Seamless integration capabilities create a cohesive digital environment, while the platform's efficiency in automating complex workflows simplifies intricate processes. Real-time collaboration and adaptability elevate, combining simplicity and potent functionality for a revolutionary solution.

What do you dislike most about this product?

Appian Low-Code Automation initially felt like learning a new language, but persistence paid off. While it may seem complex at first, the platform's user-friendly nature, coupled with helpful documentation, eased the learning curve. Continuous updates and responsive support transformed initial challenges into a valuable learning journey. Beyond the initial hurdles, the platform's efficiency in app development and process automation became a rewarding asset, making the journey worthwhile for those ready to invest time.

What recommendations would you give to someone considering this product?

Well after hands of experience on this for many years I overall really liked the product and recommended it to buy and use it.

Pros

Unique Features
Efficient Service
Effective Service
Helps Innovate

Cons

Under Delivered

Shobhit G.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Great functionality, but implementation challenges

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Appian offers customization and integration capabilities with a user-friendly interface, allowing non-technical users to build workflows effectively.

What is your favorite aspect of this product?

The drag-and-drop process designer makes creating automated workflows easy without heavy coding knowledge.

What do you dislike most about this product?

The initial setup can be complex, and the learning curve is steep for new users. It also requires considerable IT involvement during implementation.

What recommendations would you give to someone considering this product?

Ensure that you have a dedicated team for implementation and training to maximize the platform’s potential. It’s great for organizations that need scalability and flexibility in process automation.

Pros

Continually Improving Product
Helps Innovate
Reliable
Enables Productivity

David P.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

The best BPMN Tool

Likeliness to Recommend

10 /10

What differentiates Appian Low-Code Automation from other similar products?

Their community forum and all the support from the appian developers

What is your favorite aspect of this product?

They easy of development

What do you dislike most about this product?

Maybe that the interfaces could not be edit as the client desire

What recommendations would you give to someone considering this product?

Not thinking to much

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Appian Low-Code Automation

What is Appian Low-Code Automation?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Appian Low-Code Automation Ratings

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Appian Low-Code Automation?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Content Management Includes collaboration, check-in/check-out, and version control.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Library A repository of documented processes which can be accessed for revision.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Appian Low-Code Automation Reviews

Vijay M.

Simplicity with Appian Low-Code Automation

Likeliness to Recommend

Pros

Cons

Shobhit G.

Great functionality, but implementation challenges

Likeliness to Recommend

Pros

David P.

The best BPMN Tool

Likeliness to Recommend

Pros

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Feature Ratings

BPMN Compliance

In-App Automated Workflows

Low-Code Automation

Collaboration

Process Workflow Designer

Process Automation Templates

Mobile Support

Content Management

External Application Data Connectors

Process Simulation

Process Library

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support