Appian

Appian Low-Code Automation

Composite Score

7.8 /10

CX Score

8.1 /10

39 Reviews Write a Review

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What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details

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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

7 Top Rated Features

2023

Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 85%
Conflict Resolution:: 93%
Strategy & Innovation:: 95%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

2% Negative

5% Neutral

93% Positive

Pros

Respectful
Helps Innovate
Includes Product Enhancements
Saves Time

Feature Ratings

Average 82

BPMN Compliance

In-App Automated Workflows

Collaboration

Process Workflow Designer

Low-Code Automation

Process Automation Templates

Mobile Support

External Application Data Connectors

Content Management

Process Library

Process Simulation

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Appian Low-Code Automation Reviews

Robin W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

My review on Appian.

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

It is one of the best low code base platforms, unlike an alternative, Appian is much more efficient and accessible, it allows instant automations to extract data information from PDF documents.

What is your favorite aspect of this product?

Creating and getting interactive reports to analyze data is really easy with the help of Appian. It is a comfortable and intuitive platform, easy to analyze log data and improve our work efficiency. Dashboards are intuitive, they can be implemented in an organized way.

What do you dislike most about this product?

I have no problems with Appian.

What recommendations would you give to someone considering this product?

Appian is a stable, powerful and efficient platform. I would recommend it for its easy implementation, report generation and to create applications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asif r.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Easy to use n easy to understand

Likeliness to Recommend

8 /10

What differentiates Appian Low-Code Automation from other similar products?

It's great product n highly demand

What is your favorite aspect of this product?

Appian is great product

What do you dislike most about this product?

Nothing everything is perfect

What recommendations would you give to someone considering this product?

Yes definately with my friends

Pros

Continually Improving Product
Efficient Service
Effective Service
Caring

Pratik P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Digital Transformation with Appian ! Trust Ready

Likeliness to Recommend

8 /10

What differentiates Appian Low-Code Automation from other similar products?

The sophistication in the Interface and Simplicity with the teh knowledgebase and reachability of helpdesk and solutions.

What is your favorite aspect of this product?

Data Connectors and Adaptible to any Screen Plaforms

What do you dislike most about this product?

Activation Time Period

What recommendations would you give to someone considering this product?

The function and featureset of the ecosystem to build solutions at large without code.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Appian Low-Code Automation

What is Appian Low-Code Automation?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Appian Low-Code Automation Ratings

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Appian Low-Code Automation?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Content Management Includes collaboration, check-in/check-out, and version control.

Process Library A repository of documented processes which can be accessed for revision.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Appian Low-Code Automation Reviews

Robin W.

My review on Appian.

Likeliness to Recommend

Pros

Asif r.

Easy to use n easy to understand

Likeliness to Recommend

Pros

Pratik P.

Digital Transformation with Appian ! Trust Ready

Likeliness to Recommend

Pros

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Feature Ratings

BPMN Compliance

In-App Automated Workflows

Collaboration

Process Workflow Designer

Low-Code Automation

Process Automation Templates

Mobile Support

External Application Data Connectors

Content Management

Process Library

Process Simulation

Vendor Capability Ratings

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Quality of Features

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Breadth of Features

Ease of Customization

Ease of Implementation

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