Appian

Appian Low-Code Automation

Composite Score

7.8 /10

CX Score

7.9 /10

19 Reviews Write a Review

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What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details

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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Enterprise category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

0% Negative

10% Neutral

90% Positive

Pros

Helps Innovate
Continually Improving Product
Caring
Respectful

Feature Ratings

Average 80

BPMN Compliance

In-App Automated Workflows

Process Automation Templates

Low-Code Automation

Mobile Support

Collaboration

Process Simulation

Process Workflow Designer

Process Library

Real-time Process Analysis

Permissions and Governance

Vendor Capability Ratings

Average 81

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 8.1

View Appian Low-Code Automation in this category (opens in a new tab)

Appian Low-Code Automation Reviews

Brandon M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Easy way to digital transformation

Likeliness to Recommend

8 /10

What differentiates Appian Low-Code Automation from other similar products?

Quick implementation, process integration and not steep learning curve for users

What is your favorite aspect of this product?

The tool can be easily understood, can be integrated to other existing tools and has been very effective in the automation of our customer onboarding processes

What do you dislike most about this product?

It's overall look seems outdated. Integration to cloud services/platform can be improved

What recommendations would you give to someone considering this product?

Appian is a great tool whether you are just starting digital transformation or can be an effective tool to hasten digital transformation across your organization

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

William M.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Excellent product, but very pricey

Likeliness to Recommend

8 /10

What differentiates Appian Low-Code Automation from other similar products?

Automation workflows UI

What is your favorite aspect of this product?

Automation and user experience

What do you dislike most about this product?

The price is much higher than others in the same category

What recommendations would you give to someone considering this product?

If money is no object, this low-code provider is head and shoulders above all others in the same space.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Generous

Muiz V.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Phenomenal product, need more awareness

Likeliness to Recommend

9 /10

What differentiates Appian Low-Code Automation from other similar products?

Low-code development allows you to rapidly design enterprise-ready apps, build beautiful UIs, and integrate people, technologies, data, and systems into a single workflow to accelerate business results.

What is your favorite aspect of this product?

The creating different interface or design, I would say its my favorite aspects

What do you dislike most about this product?

The process modeler tool is quite out dates, need something there as user friendly

What recommendations would you give to someone considering this product?

Well, I would say, Appian is a low-code development platform designed for businesses of all sizes. It enables users to build business process applications. Key features include case management, three-step app development, and application integration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements

Appian Low-Code Automation

What is Appian Low-Code Automation?

Company Details

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Awards & Recognition

Appian Low-Code Automation Ratings

89 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Appian Low-Code Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Low-Code Business Process Management - Midmarket

Appian Low-Code Automation Reviews

Brandon M.

Easy way to digital transformation

Likeliness to Recommend

Pros

William M.

Excellent product, but very pricey

Likeliness to Recommend

Pros

Cons

Muiz V.

Phenomenal product, need more awareness

Likeliness to Recommend

Pros

Cons

2
Since last award

Feature Ratings

BPMN Compliance

In-App Automated Workflows

Process Automation Templates

Low-Code Automation

Mobile Support

Collaboration

Process Simulation

Process Workflow Designer

Process Library

Real-time Process Analysis

Permissions and Governance

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features