Appian

Appian Low-Code Automation

Composite Score

7.8 /10

CX Score

7.9 /10

19 Reviews Write a Review

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What is Appian Low-Code Automation?

Appian provides a leading low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

Company Details

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Awards & Recognition

Appian Low-Code Automation won the following awards in the Low-Code Business Process Management - Enterprise category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Appian Low-Code Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian Low-Code Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian Low-Code Automation?

0% Negative

10% Neutral

90% Positive

Pros

Helps Innovate
Continually Improving Product
Caring
Respectful

Feature Ratings

Average 80

BPMN Compliance

In-App Automated Workflows

Process Automation Templates

Low-Code Automation

Mobile Support

Collaboration

Process Simulation

Process Workflow Designer

Process Library

Real-time Process Analysis

Permissions and Governance

Vendor Capability Ratings

Average 81

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 8.1

View Appian Low-Code Automation in this category (opens in a new tab)

Appian Low-Code Automation Reviews

Mohit C.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

A 360 Degree Platform with premium cost

Likeliness to Recommend

10 /10

What differentiates Appian Low-Code Automation from other similar products?

Its all round coverage over features and capabilities that are rarely present in other BPM platforms.

What is your favorite aspect of this product?

Process Modeller, Process Mining

What do you dislike most about this product?

Expression language because that have a large learning curve

What recommendations would you give to someone considering this product?

A 360 degree platform where even customizations are done in-house using expression language and therefore no need to adopt external frontend scripting and worry explicitly about security.

Pros

Unique Features
Includes Product Enhancements
Security Protects
Continually Improving Product

Vinícius M.

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Appian Low-Code Automation from other similar products?

integrate Appian RPA + workflow is a powerfull combination to automate business process

What is your favorite aspect of this product?

Easy to integrate with other platforms

What do you dislike most about this product?

bottleneck in the database for large apps.

What recommendations would you give to someone considering this product?

recommended to automated business process

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Vendor's Interest First
Less Transparent

François R.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Love Hate relationship for a system admin/devops

Likeliness to Recommend

8 /10

What differentiates Appian Low-Code Automation from other similar products?

I do not know the rest of the market but it's been the workflow tool of choice on more than one project

What is your favorite aspect of this product?

FInally going to kubernetes

What do you dislike most about this product?

The client support, 90% un-helpful or not trying to understand the client's problem

What recommendations would you give to someone considering this product?

If planning to run on prem, it can be worth but make sure to have competent people to run it

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies
Less Effective Service

Appian Low-Code Automation

What is Appian Low-Code Automation?

Company Details

Need Assistance?

Awards & Recognition

Appian Low-Code Automation Ratings

89 Likeliness to Recommend

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Appian Low-Code Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Low-Code Business Process Management - Midmarket

Appian Low-Code Automation Reviews

Mohit C.

A 360 Degree Platform with premium cost

Likeliness to Recommend

Pros

Vinícius M.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

François R.

Love Hate relationship for a system admin/devops

Likeliness to Recommend

Pros

Cons

2
Since last award

Feature Ratings

BPMN Compliance

In-App Automated Workflows

Process Automation Templates

Low-Code Automation

Mobile Support

Collaboration

Process Simulation

Process Workflow Designer

Process Library

Real-time Process Analysis

Permissions and Governance

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Breadth of Features