AppDynamics Logo Award Winner Product Badge
AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Fons J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One of the best monitoring tool

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The AppDynamics Business Observability Platform accelerates organizational transformation in this era of unheard-of digital growth by giving business context throughout the technology stack, bringing teams together around common goals, and empowering engineers to take charge of their own work. Overall, we thought this solution was a good choice for managing IT infrastructure and it fits most of our infrastructure use cases.

What is your favorite aspect of this product?

When triggers are triggered, we can specify alerts, exceptions, and actions to be taken, including sending emails or running scripts. You can identify a line of SQL code that is causing a performance bottleneck by performing a thorough analysis of the performance of a transaction. Additionally, we were able to identify problems on our web server that were thought to be application-related.

What do you dislike most about this product?

It takes time and effort to configure for numerous areas running identical AppDynamics software packages. With driver terms, there may be more room for improvement. We have experienced problems with AppDynamics drivers and agents failing to display traffic or data, which puts the support team in a stressful situation.

What recommendations would you give to someone considering this product?

We are making an effort to keep track of how all business activities are being used, such as how long it would take to get in touch with a certain API endpoint. Each micro service has a level name, so we can see how the transaction moves via various parts. Additionally, we've developed specific health guidelines to aid the support team in making a decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hernandez M.

  • Role: Public Sector
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Emerging monitoring software

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

A few less common application platforms required more work to implement effectively, however help was provided to guarantee this was done so. The tool's data linkage and display are of the highest caliber. It is quite easy to locate certain data, and it is not buried under a dozen other options. The bulk of the desired metric points are calculated and shown in the app right away.

What is your favorite aspect of this product?

An excellent solution for managing and monitoring applications is called AppDynamics. Any server, database, or application can be monitored by it. It offers information on user volume, hosting services, and fast response in real time. Checking the AppDynamics reports, which give detailed information to the strategy calls, aids in the resolution of more than 90% of server-side problems.

What do you dislike most about this product?

There are numerous tabs and hyperlinks to choose from, but you frequently have no idea what they do. Due to the intricacy of the software, only use a very tiny number of its capabilities. Even though the design is simple, it can often be very challenging to locate important information fast.

What recommendations would you give to someone considering this product?

Additionally, it offers incredibly minute information that aid in troubleshooting production-level difficulties, and many problems can be fixed without needing L2 or L3 assistance. Although there is a slight learning curve at first, the dash board is quite user-friendly, and once you've used the program for a while, things get much simpler.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Fabian R.

  • Role: Human Resources
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best in what it does.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

AppDynamics is a fantastic product that keeps developing and adding features. It has multiple times given us the preemptive warnings we needed to find a problem before it turned into a full outage. The bulk of the instrumented programs had rather straightforward implementations.

What is your favorite aspect of this product?

Observing everything in a single pane, I can view infrastructural response with a simple click of button, and user click-through, or completion of periodic or weekly reporting, takes only minutes as opposed to hours or days. We could see the drop-off point and the proportion of users who visited or clicked through based on their device and the time of day.

What do you dislike most about this product?

It takes some learning to use, just like any complicated piece of software. However, considering the volume of data it produces right out of the box, it is simple for users to ignore configuration modifications. There can be more noise as a result than news. On every one of the functions, some of the information I need gets lost.

What recommendations would you give to someone considering this product?

AppDynamics has been my go-to software for a little more than a year. It provides you with the flow of where the transactional activity is flowing from and to which side while displaying an excellent map of servers and databases. Additionally, it keeps you informed about the top operating classes using the most CPU and memory. It is among the greatest tools for monitoring applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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