AppDynamics Logo
AppDynamics Logo
Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AppDynamics
8.5 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
90%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

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2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

90

Transaction Request Performance

88

Automated Diagnostics

87

Code Performance Monitoring

87

Application Metric Reporting

85

Application Request Tracing

84

Server Monitoring

84

Error Reporting

84

Synthetic Monitoring (RUM)

84

Enterprise Cloud Platform Support

84

Scalability

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

AppDynamics Reviews

Mary W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Our preferred APM tool is AppDynamics

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Most of the monitoring capability was provided by AppDynamics and after-sales support from CISCO was excellent. Helpful after-sales services have contributed to the maintenance and improvement of the service.

What is your favorite aspect of this product?

The easy-to-use interface and how easy it is to install. You can also use the data to combine with other programs or use it outside of the user interface.

What do you dislike most about this product?

License management, or more precisely, dissecting the acquired licenses. Neither APM Peak nor Pro licenses are indicated in the user interface.

What recommendations would you give to someone considering this product?

Likewise, higher level situations are handled appropriately. The company primarily uses AppDynamics as an APM tool. Our company has just established a center of excellence and AppD graciously accepted the challenge of collaborating with us to provide application monitoring that is second to none in the industry.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Helps Innovate

Prince S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Real-time application performance monitoring

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Deep visibility, real-time insights.

What is your favorite aspect of this product?

Real-time performance insights and alerts.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Evaluate needs, trial extensively, implement.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Respectful

Chris Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

7 /10

What differentiates AppDynamics from other similar products?

Customer service

What is your favorite aspect of this product?

Ease of implementation with support help

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a PoC

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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