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AppDynamics Logo
Cisco Systems

AppDynamics

Composite Score
8.5 /10
CX Score
8.7 /10
Category
AppDynamics
8.5 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
90%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

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2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

90

Transaction Request Performance

88

Automated Diagnostics

87

Code Performance Monitoring

87

Application Metric Reporting

85

Application Request Tracing

84

Server Monitoring

84

Error Reporting

84

Synthetic Monitoring (RUM)

84

Enterprise Cloud Platform Support

84

Scalability

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

86

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Ease of Customization

79

AppDynamics Reviews

Jaspreet S.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Game changing Realtime Performance Monitoring Tool

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

1) Real-time monitoring before they impact customers. 2) Fasten the root cause analysis by correlating the business and software KPIs to analyse the performance issues, 3) Capabilities to perform Synthetic monitoring along with Browser real user monitoring.

What is your favorite aspect of this product?

1) Browser end user monitoring helps to gain the visibility all the way to web browser, mobile and IoT applications. This helps revealing the impact, the browser and network have on the user experience of our applications. 2) Full stack monitoring provides the visibility all the way into our application stack and from the user interface to the database layer.

What do you dislike most about this product?

1) As the sheer volume of data collected by AppDynamics, which sometimes makes it difficult to relate with the actual issue. 2) It has been observed, that in some cases, AppDynamics agents deployed to monitor applications introducing performance degradation leading to slower response times.

What recommendations would you give to someone considering this product?

1) Define your Key Performance indicators which are critical for your business. such as end-user browser response times, throughput, error rates etc. 2) Also, if you face challenges in identifying the root cause during outages and use different tools to determine the cause of failure, AppDynamics will significantly enhance the organizational capabilities to monitor, troubleshoot and optimize application, infrastructure and network performance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shawn H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Cost effectiveness

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

It provides comprehensive visibility from the user end and seamless integration with Cisco.

What is your favorite aspect of this product?

Business transaction centric monitoring

What do you dislike most about this product?

Complexity setup, configuration and pricing structure.

What recommendations would you give to someone considering this product?

Allocate time for setup

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Angelina T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Static application monitoring tool

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The strategic application set up and operational efficiency of this platform is top notch when compared to other products.

What is your favorite aspect of this product?

It offers reliable insights that enables my team to set stable structural designs. It monitors closely the performance of each application with timely feedback and automated downtimes alerts.

What do you dislike most about this product?

AppDynamics have enhanced health applications and improved productivity.

What recommendations would you give to someone considering this product?

This is affordable tool that can positively improve decision-making and troubleshoot most inefficiencies in applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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