AppDynamics Logo Award Winner Product Badge
AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

Composite Score
7.9 /10
CX Score
8.3 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the AIOps category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

3% Negative
3% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 79

Analyze Activity Data

85

Event & Alert Management Automation

82

Analyze Discovery Data

80

Operational Task Automation

80

Security Operations Automation

80

Problem Management Automation

79

Data Visualization

79

Incident Management Automation

78

Performance & Capacity Management Automation

77

Machine Learning

77

Explainable and Trainable Algorithms

76

Vendor Capability Ratings

Average 80

Business Value Created

83

Ease of Data Integration

83

Quality of Features

82

Ease of Implementation

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Ease of IT Administration

79

Usability and Intuitiveness

79

Vendor Support

77

Availability and Quality of Training

77

AppDynamics Reviews

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent application monitoring tool.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Application Monitoring – Various exceptions to help you troubleshoot and troubleshoot log monitoring, database monitoring, JVM usage, errors and warnings, critical errors and production issues. This visualizes call and response times to various services. You can see in detail the problems that occurred in the application, you can investigate the service or code that is causing the problem. The dashboards we create allow software developers and administrators to quickly monitor systems and applications.

What is your favorite aspect of this product?

AppDynamics is one of the world's greatest application performance monitoring tools, its use for monitoring IIS traffic is commendable. We can thoroughly investigate any issues that arise or may arise in our apps. We can tackle issues before they develop by spotting circumstances that may generate difficulties early on. Furthermore, we can rapidly monitor our apps using end-user dashboarding, analytics, and monitoring. It enables a synthetic tracking of our programs, allowing us to view how the many applications deployed by the server connect with one another in real time.

What do you dislike most about this product?

AppDynamics agents can abuse server resources which can cause problems. The cost of the license is on the high side, overall I liked the features it offers which helped me solve many problems.

What recommendations would you give to someone considering this product?

AppDynamics is an app that allows you to track the progress of your products and applications from start to finish. It is one of the industry's leading performance monitoring apps, in terms of functioning we are fully happy with this application.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gabriel I.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Best full stack observability solution

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

AppDynamics can not only monitor across all of the different domains but also correlate those insights back to the business – applying context to everything so customers know where to focus.

What is your favorite aspect of this product?

It follows the user from the device, over the network, and into the application and underlying infrastructure.

What do you dislike most about this product?

Nothing so far i have been using it

What recommendations would you give to someone considering this product?

AppDynamics simplifies the life cycle of vulnerability fixes and security incidents by creating shared context across Application and Security teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Oye N.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Wonderful solution from Cisco

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Reduce effort chasing false alerts and managing alert storms, by more targeted alerting, related to customer/user experience. Prioritize genuine service degradation by using complementary synthetic testing with real user data. Reduce defects leaked to production by identifying, and resolving, degraded performance and errors in dev and QA environments, so code bottlenecks and errors are identified, isolated, and resolved before a release gets promoted to production.

What is your favorite aspect of this product?

Reduce tool cost by consolidating multiple siloed tools used by Operations, Dev, Test and the Business/Digital teams. Reduce capacity cost by optimizing existing hardware to support more users, transactions, and growth, by better understanding. Increase revenue recovery, by measuring every business transaction/KPI/metric, to understand ‘normal’ operations, alert on deviations, then pinpoint and fix application issues that are resulting in reduced revenue - before customer contacts to complain.

What do you dislike most about this product?

Nothing there is to dislike about it

What recommendations would you give to someone considering this product?

Best insight, visibility and action solution out there

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Saves Time

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