AppDynamics Logo Award Winner Product Badge
AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

Composite Score
7.9 /10
CX Score
8.3 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the AIOps category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

3% Negative
3% Neutral
94% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 79

Analyze Activity Data

85

Event & Alert Management Automation

82

Analyze Discovery Data

80

Operational Task Automation

80

Security Operations Automation

80

Problem Management Automation

79

Data Visualization

79

Incident Management Automation

78

Performance & Capacity Management Automation

77

Machine Learning

77

Explainable and Trainable Algorithms

76

Vendor Capability Ratings

Average 80

Business Value Created

83

Ease of Data Integration

83

Quality of Features

82

Ease of Implementation

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Ease of IT Administration

79

Usability and Intuitiveness

79

Vendor Support

77

Availability and Quality of Training

77

AppDynamics Reviews

Paul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Media Integration

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

It is a good multi-way tracking tool since we publish numerous ads on platforms such as TikTok, Snapchat, Facebook among others, appsflyer allows us to track advertising investment and see which campaigns were profitable and which were not.

What is your favorite aspect of this product?

We like that it is easy to use, has an intuitive interface, has installation tracking, return on investment, campaigns. Also you can create tracking links, displaying campaign information, set up new media sources.

What do you dislike most about this product?

The visualization of the results is not very clear, improve the graphs of the results.

What recommendations would you give to someone considering this product?

it is suitable for most companies that want to grow their application with multiple networks.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Provides the fastest notification of app issues.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

We utilize AppDynamics to monitor infrastructure, apps, databases, real-time online and mobile monitoring, synthetic, analytics, BIQ A, and AiOps to keep our important systems monitored 24 hours a day, seven days a week. On the IT side, AppDynamics delivers the quickest warning of an issue (often in less than 5 minutes), furthermore, with flow maps, one may instantly observe whether any cautions or difficulties are beginning or continuing. The AppDynamics call stack information is important for diagnosing bugs in development.

What is your favorite aspect of this product?

Flow maps are wonderful, and AppDynamics autodiscovery makes it useful quickly after installation. One of the most useful aspects is the ability to express data in many ways. If you are a developer, for example, the granularity of the telemetry data and the metrics it might reflect to a development mentality is a tremendous benefit. However, if you are a businessperson seeking a technical degree of detail, the way critical business data, such as in business transactions, is presented in a comprehensible manner is a major benefit.

What do you dislike most about this product?

Appdynamics is an agent-based monitoring solution for a variety of monitoring domains. In the contemporary world, with a devOps perspective, it is challenging to integrate agent installation with custom configuration in generic devOps pipelines in a multi-tenant environment. There is a rationale for this, and that is to provide renters with personalisation. However, these can only be done during the installation process, not afterwards. As a result, maintaining a generic installation process that covers everything is difficult.

What recommendations would you give to someone considering this product?

According to Gartenr Quodrant evaluations, AppDynamics is a market leader in the APM business. Furthermore, based on my personal experience, the benefits you receive as a user are enormous. It is strongly advised that enterprises adopt AppDynamics as their primary monitoring solution. However, be sure you know exactly what you want because adding further features after an agreement has been struck might be costly. Dedicate personnel to installation and administration, and enroll in classes or sign up for consulting time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Stephanie B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great for monitoring and troubleshooting.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

We keep an eye on the server's and the application's health using our health graph. As a result of the graphical representation of your obvious concerns, we have network warnings set up as well. Monitoring the performance of production servers and debugging the performance of applications Our program is complex, requiring teams to manage the full application stack and many integration layers, Appdynamics provides us with a comprehensive image that eliminates several obstacles to solving important issues. With the help of Hazelcast Distributed Cache, we created a caching solution, and several nodes are now active for various microservices.

What is your favorite aspect of this product?

AppDynamics is a fantastic tool for keeping track of business operations as well as infrastructure like servers, databases, and API endpoints. Installing an AppDynamics client on the infrastructure we want to monitor is all that is required for it to connect to the application, such as Spring Boot, by just supplying the tier. The notifications are incredibly simple to personalize, and everything is displayed graphically. Before a customer is impacted by server or network problems, we constantly watch for them. Using AppDynamics, we were also able to find problems on our web server that were previously thought to be application problems.

What do you dislike most about this product?

Despite being a client operating on the nodes we want to monitor, it has no control over the infrastructure. We can only log in to the server or use Splunk to inspect the log; there are no other choices. If you can also offer such service, it would be great. We have occasionally encountered blank charts as a result of internal problems. It merely serves as a monitoring tool, emphasizing all the positive aspects like memory use, disk utilization, etc. Whether the instances it runs on start or cease is unaffected by it. A self-healing mechanism is necessary so that these duties can be accomplished without the assistance of outside forces.

What recommendations would you give to someone considering this product?

Appdynamics is an excellent option for swiftly troubleshooting application performance and monitoring issues that might otherwise need a significant amount of time and effort.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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