Cisco Systems

AppDynamics

Composite Score

7.9 /10

CX Score

8.3 /10

32 Reviews Write a Review

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What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details

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Awards & Recognition

AppDynamics won the following awards in the AIOps category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

1 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Conflict Resolution

2022

AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

3% Negative

3% Neutral

94% Positive

Pros

Client Friendly Policies
Fair
Altruistic
Acts with Integrity

Feature Ratings

Average 79

Analyze Activity Data

Event & Alert Management Automation

Analyze Discovery Data

Operational Task Automation

Security Operations Automation

Problem Management Automation

Data Visualization

Incident Management Automation

Performance & Capacity Management Automation

Machine Learning

Explainable and Trainable Algorithms

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Application Performance Management - Enterprise

Score 8.6

View AppDynamics in this category (opens in a new tab)

AppDynamics Reviews

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2021

We have been more than pleased from discovery on

Likeliness to Recommend

8 /10

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Irakli B.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2020

An amazing product

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

it's a bit pricey compared to others but totally worth considering all features it has to offer

What is your favorite aspect of this product?

It has a modern user friendly interface and is very easy to manage.

What do you dislike most about this product?

It's price.

What recommendations would you give to someone considering this product?

If your organization is willing to pay for a high quality product, then go for it, you will not be disappointed.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

AppDynamics

What is AppDynamics?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

AppDynamics Ratings

85 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love AppDynamics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Performance & Capacity Management Automation Algorithms automate performance & capacity management tasks e.g. identify workloads nearing capacity limits, identify bottlenecks and possible remediation.

Machine Learning Generate insights using machine learning algorithms e.g. event prediction, anomaly detection, sentiment analysis.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Application Performance Management - Enterprise

AppDynamics Reviews

We have been more than pleased from discovery on

Likeliness to Recommend

Pros

Irakli B.

An amazing product

Likeliness to Recommend

Pros

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Feature Ratings

Analyze Activity Data

Event & Alert Management Automation

Analyze Discovery Data

Operational Task Automation

Security Operations Automation

Problem Management Automation

Data Visualization

Incident Management Automation

Performance & Capacity Management Automation

Machine Learning

Explainable and Trainable Algorithms

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training