Cisco Systems

AppDynamics

Composite Score

7.9 /10

CX Score

8.3 /10

32 Reviews Write a Review

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What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details

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Awards & Recognition

AppDynamics won the following awards in the AIOps category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

1 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Conflict Resolution

2022

AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

3% Negative

3% Neutral

94% Positive

Pros

Client Friendly Policies
Fair
Altruistic
Acts with Integrity

Feature Ratings

Average 79

Analyze Activity Data

Event & Alert Management Automation

Analyze Discovery Data

Operational Task Automation

Security Operations Automation

Problem Management Automation

Data Visualization

Incident Management Automation

Performance & Capacity Management Automation

Machine Learning

Explainable and Trainable Algorithms

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Also Featured in...

Application Performance Management - Enterprise

Score 8.6

View AppDynamics in this category (opens in a new tab)

AppDynamics Reviews

Ankit M.

Role: Consultant
Industry: Consulting
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2024

Nice Application monitoring, Good Data analysis

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Optimization in Applications Application performance Good visibility

What is your favorite aspect of this product?

Performance Optimization Helps in monitoring Nice feature

What do you dislike most about this product?

Customer support Can have more contact options

What recommendations would you give to someone considering this product?

Great feature in Applications analysis Monitor Data well

Pros

Efficient Service
Inspires Innovation
Respectful
Appreciates Incumbent Status

Chad B.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Infrastructure Monitoring and APM with AppDynamics

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

We are controlling a cloud-based application spanning multiple regions with the help of AppDynamics. The goal is to detect unusual patterns in user activity and error messages that may indicate problems on the platform.

What is your favorite aspect of this product?

Observability and tracking make it a superior tool for asset performance management and infrastructure monitoring. applying it every day to control it. When you use AppDynamics, monitoring becomes a breeze. There are numerous ways in AppDynamics in which we can keep an eye on our environment.

What do you dislike most about this product?

It seems that some basic training is necessary before starting. Although the user interface is simple, navigating and using its capabilities is more challenging than it seems.

What recommendations would you give to someone considering this product?

What it offers is good automation and the ability to drill down into a single problem is what really sets it apart.

Pros

Continually Improving Product
Reliable
Efficient Service
Security Protects

Sanket M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

One of the best APM tool in the market

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

- only product in the market for on prem support - Best visualisation of the deployment of your services - Highly customisable - Cost is low - Fleet management is included for high no of instalments

What is your favorite aspect of this product?

- Fleet management for installing high no of service agents in the infrastructure

What do you dislike most about this product?

scalability is not that high

What recommendations would you give to someone considering this product?

It is one of the best product in the market right now.

Pros

Reliable
Performance Enhancing
Enables Productivity
Client's Interest First

AppDynamics

What is AppDynamics?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

AppDynamics Ratings

85 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love AppDynamics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Performance & Capacity Management Automation Algorithms automate performance & capacity management tasks e.g. identify workloads nearing capacity limits, identify bottlenecks and possible remediation.

Machine Learning Generate insights using machine learning algorithms e.g. event prediction, anomaly detection, sentiment analysis.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Application Performance Management - Enterprise

AppDynamics Reviews

Ankit M.

Nice Application monitoring, Good Data analysis

Likeliness to Recommend

Pros

Chad B.

Infrastructure Monitoring and APM with AppDynamics

Likeliness to Recommend

Pros

Sanket M.

One of the best APM tool in the market

Likeliness to Recommend

Pros

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Feature Ratings

Analyze Activity Data

Event & Alert Management Automation

Analyze Discovery Data

Operational Task Automation

Security Operations Automation

Problem Management Automation

Data Visualization

Incident Management Automation

Performance & Capacity Management Automation

Machine Learning

Explainable and Trainable Algorithms

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Quality of Features

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training