Cisco Systems

AppDynamics

Composite Score

8.6 /10

CX Score

8.9 /10

99 Reviews Write a Review

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What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details

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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

6 Top Rated Capabilities

3 Top Rated Features

2022

AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative

8% Neutral

90% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

Transaction Request Performance

Code Performance Monitoring

Automated Diagnostics

Application Metric Reporting

Application Request Tracing

Enterprise Cloud Platform Support

Server Monitoring

Error Reporting

Scalability

Synthetic Monitoring (RUM)

Vendor Capability Ratings

Average 83

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Also Featured in...

AIOps

Score 7.9

View AppDynamics in this category (opens in a new tab)

AppDynamics Reviews

Thomas L.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

AppDynamics is a robust and efficient APM

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Excellent knowledge of APM, very useful analytics data captured from mobile devices and browsers, and good details on end-user monitoring for both.

What is your favorite aspect of this product?

I really like AppDynamics. It provides information about the application itself, information about the database side, server monitoring, and most importantly, end-user monitoring. Collect analytical data which is very beneficial.

What do you dislike most about this product?

There are some problems, Anamoly detection still lacks quality, support is average, idea acceptance is painfully slow, and Smart Agent can only be installed on certain file systems.

What recommendations would you give to someone considering this product?

The product is top-notch as an APM solution, however, services and support need to be improved. The only area the team could improve is how they handle new ideas and changes.

Pros

Continually Improving Product
Reliable
Effective Service
Saves Time

Chris Y.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

7 /10

What differentiates AppDynamics from other similar products?

Customer service

What is your favorite aspect of this product?

Ease of implementation with support help

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a PoC

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Eric L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Monitor Applications securely with AppDynamics

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

For the entire mission-critical application environment, from the virtualized infrastructure that hosts them to the digital experience that end users have, Cisco AppDynamics is an excellent solution for application monitoring and performance.

What is your favorite aspect of this product?

One of the things I love is their Assistance with a wide variety of foreign technologies, including databases, servers, applications, enterprise resource planning (ERP), and virtualization.

What do you dislike most about this product?

All form of monitoring should involve the use of agents. A little expensive. Learn the ins and outs slowly.

What recommendations would you give to someone considering this product?

There was virtually no functionality such as synthetic monitoring when it came to monitoring the environment of vital business applications. Since numerous applications were responsible for tracking, it was not easy to determine why some applications were underperforming.

Pros

Reliable
Efficient Service
Security Protects
Helps Innovate

AppDynamics

What is AppDynamics?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

AppDynamics Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love AppDynamics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Code Performance Monitoring Tracking application performance at the code-base level.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Application Request Tracing Detail key attributes of application requests and transactions.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

AIOps

AppDynamics Reviews

Thomas L.

AppDynamics is a robust and efficient APM

Likeliness to Recommend

Pros

Chris Y.

Good product for APM

Likeliness to Recommend

Pros

Eric L.

Monitor Applications securely with AppDynamics

Likeliness to Recommend

Pros

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Feature Ratings

Cloud/On-Prem/Hybrid Deployment

Transaction Request Performance

Code Performance Monitoring

Automated Diagnostics

Application Metric Reporting

Application Request Tracing

Enterprise Cloud Platform Support

Server Monitoring

Error Reporting

Scalability

Synthetic Monitoring (RUM)

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization