What is AnyDesk?
AnyDesk is remote access software that helps you to improve efficiency by optimising your workflows.AnyDesk’s high-performance Remote Desktop Software enables latency-free Desktop Sharing, stable Remote Control and fast and secure data transmission between devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
3
Since last award
97 Plan to Renew
3
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AnyDesk?
Pros
- Enables Productivity
- Inspires Innovation
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Remote Support
Real User Monitoring
Discovery
Web & Desktop Conferencing
Augmented Reality Remote Assistance
Role-Based Access Controls
Audit Management
Attended and Unattended Remote Access
Intelligence Reports
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
AnyDesk Reviews
Sydney H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Anydesk is the top rated remote support software
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
Accessible from any desktop, mobile, or tablet device with minimal setup time. The finest remote support program is the one that lets you send files quickly and easily via FTP without requiring you to join a session. It saves me a trip across the building whenever I need to access our server. It also allows me to access my business computer remotely from the comfort of my own home or when I'm on the go with my iPad.
What is your favorite aspect of this product?
From the perspective of the end user, having them install Anydesk and grant permission for connections is a breeze. Thanks to remote access, we can log into my secondary system from anywhere in the world. The free teir and wide platform compatibility are great.
What do you dislike most about this product?
When using a slow internet connection, the software can sometimes lag and the frame rate can be reduced. The issue could be fixed by reducing the program's processing time and its reliance on Windows system files.
What recommendations would you give to someone considering this product?
Business operations are supported by administrators and technicians based in a central data center, despite the fact that many of our users are located in far-flung regions.
Pros
- Continually Improving Product
- Unique Features
- Transparent
- Performance Enhancing
Please tell us why you think this review should be flagged.
Hatim E.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
The product is a game changer
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
The speed is just amazing, I cannot get enough of it. It's lightweight, you can help people from distance, which is a game changer for me as a customer support.
What is your favorite aspect of this product?
The speed, hands down.
What do you dislike most about this product?
The UI a little bit, it can look prettier I guess.
What recommendations would you give to someone considering this product?
If you need something reliable and trustworthy, you found it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel U.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jul 2023
Great Computer Management tool
Likeliness to Recommend
What differentiates AnyDesk from other similar products?
This is a great lightweight product. Easy to use and have been using it to leave a remote computer at work for configuring our network gear on the fly.
What is your favorite aspect of this product?
The ease of installation and use. I did find a quirk where the system needs to be restarted for it to connect properly but once i figured that out it has been a fantastic product to use.
What do you dislike most about this product?
Having to restart the machine after installing the client for it to connect properly.
What recommendations would you give to someone considering this product?
We utilize multiple software's like this and they are all good in their own ways. I would like to streamline this and chose one to stay with so this may be the one for us!
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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