Blackboard Learn Logo
Blackboard Learn Logo
Anthology Inc.

Blackboard Learn

Composite Score
7.9 /10
CX Score
7.9 /10
Category
Blackboard Learn
7.9 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Education Learning Management category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

88 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
73%
Conflict Resolution:
83%
Strategy & Innovation:
72%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

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6% Negative
12% Neutral
82% Positive

Pros

  • Fair
  • Respectful
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Online Learning

83

Assessments and Quizzes

80

Course Management

79

Classroom Management

79

Analytics and Reporting

78

Content Management

78

Gradebook

78

Student Collaboration

77

Content Creation

77

Instructor Led Training

75

Vendor Capability Ratings

Average 76

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

78

Ease of Data Integration

78

Quality of Features

77

Usability and Intuitiveness

76

Ease of Implementation

76

Ease of Customization

75

Availability and Quality of Training

75

Vendor Support

74

Product Strategy and Rate of Improvement

74

Blackboard Learn Reviews

Andrew D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Could improve collaboration, but excellent overall

Likeliness to Recommend

4 /10

What differentiates Blackboard Learn from other similar products?

Blackboard Learn is unique in that it is incredibly customizable for educational institutions. My community college utilized this feature to make Blackboard Learn look personal, inviting, and intuitive.

What is your favorite aspect of this product?

I love that Blackboard Learn has a comfortable, familiar feel and an inviting interface.

What do you dislike most about this product?

I dislike the student collaboration features in Blackboard Learn - especially the discussion board feature. This feature is one of the only aspects of the platform that is rather unintuitive. Additionally, I dislike that the log-in process is often difficult and time consuming.

What recommendations would you give to someone considering this product?

I would advise an organization interested in purchasing this product to consider their technological capabilities: the log-in process often seems dependent on a perfect Wi-Fi connection, and it requires extensive trouble-shooting at times. Moreover, I would recommend that the organization consider how much online student collaboration they desire. Ultimately, I would recommend this product for its reliability, intuitiveness, and customization features.

Pros

  • Respectful
  • Fair
  • Reliable
  • Inspires Innovation

Cons

  • Security Frustrates
  • Commodity Features
  • Less Efficient Service

RAVI T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Caring

RAVI S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use. Price can be less.

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

In this product everything is works well from others.

What is your favorite aspect of this product?

User friendly. We can easily done works with few easy steps.

What do you dislike most about this product?

API can be smooth.

What recommendations would you give to someone considering this product?

Overall Everything is good so I'm considering to anyone this product.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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