


What is Blackboard Learn?
Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
86 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 84%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Blackboard Learn?
Pros
- Efficient Service
- Respectful
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
3rd Party Integration
Gradebook
Analytics and Reporting
Lesson Planning
Assessments and Quizzes
Course Management
Student Collaboration
Customer Partner Training
Content Creation
International Support
Content Management
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
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Blackboard Learn Reviews
WAMALA I.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Connects learners from anywhere under one portal
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
The software comes with video call feature which is very useful in viewing students absent and present during the lesson and enhances productivity, the cost of the solution is so affordable compared to other online learning tools
What is your favorite aspect of this product?
I do like the attendance list feature which you can use to record attendance of students digitally and the Google drive integration for students to keep notes and files on the drive
What do you dislike most about this product?
The whole setup of the tool requires technical knowledge and is time consuming
What recommendations would you give to someone considering this product?
If you do have a larger number of learners, I would then recommend this tool
Pros
- Fair
- Acts with Integrity
- Generous Negotitation
- Over Delivered
Please tell us why you think this review should be flagged.

Terry S.
- Role: Industry Specific Role
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2025
Powerful online learning platform
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
Blackboard Learn offers cost efficient courses that enables learners to access learning materials from anywhere. It is easy to deploy and interact with learning tools.
What is your favorite aspect of this product?
Students in our organization finds it useful to use this platform to learn and interact with students from other institutions. It provides the latest content that is up to date with topnotch research materials. Face-to-face virtual meetings with my students has reduced the cost of real time meetings.
What do you dislike most about this product?
I have not experienced any challenge from the performance of this learning platform since we deployed it.
What recommendations would you give to someone considering this product?
This is powerful learning management platform that has reduced the cost of online learning. Our institution has saved more with this new model and I totally recommend to other organizations.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.

Sanjana B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Excellent Online Learning Platform
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
Blackboard Learn is known for its higher cost compared to competitors. Some users find the software less intuitive and user-friendly. Additionally, Blackboard offers limited customization options for the course navigation menu.
What is your favorite aspect of this product?
The 'best feature,' if it could be called that, is simply that there are many ways of doing assessments: such as blogs and journals.
What do you dislike most about this product?
Failure to reach consensus on a matter. Some experts might not get a chance to participate. It limits the thought process to the person who will give more input on the matter. It’s time consuming as experts have to write and erase stuff.
What recommendations would you give to someone considering this product?
We use the latest version of the Ultra solution. There's always, with any tool, a simple, basic way of using the tool as the vendor supports it. That's the basics. Complications come if you're going to add content that goes beyond what is normally covered. Complications could happen. However, Collaborate isn't too complicated. Their alternative was annoying. It still is. When I'm teaching now with Ultra, I do two connections to Collaborate. One is with Chrome so that I can get past the tunnel of mirrors effect where there's an image within an image within an image, and it's a distraction. I have a second connection through Firefox.
Pros
- Reliable
- Trustworthy
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
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