


What is Blackboard Learn?
Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
86 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 84%
- Service Experience:
- 92%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Blackboard Learn?
Pros
- Efficient Service
- Respectful
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
3rd Party Integration
Gradebook
Analytics and Reporting
Lesson Planning
Assessments and Quizzes
Course Management
Student Collaboration
Customer Partner Training
Content Creation
International Support
Content Management
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
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Blackboard Learn Reviews
davide a.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted May 2023
Very satisfying with some pretty advanced features
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
It is excellent for students because it is easy to use, once you have set it up; not aware of others as good and intuitive for "beginners"-students as this
What is your favorite aspect of this product?
Collaborate, although it is a feature that you must purchase separately
What do you dislike most about this product?
It is easier to maintain but takes some time to set up the first time.
What recommendations would you give to someone considering this product?
Just purchase the features you sure you will be using, you will end up paying for something you might not use since the very beginning
Pros
- Performance Enhancing
- Inspires Innovation
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Destiny H.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted May 2023
A remote, virtual learning software
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
Blackboard Learn is a Learning Management System (LMS) commonly used for Educational purposes. Blackboard isn't as complex as other products. Blackboard offers complete engagement, and feedback from instructors and professors just as it would be in a real-life environment.
What is your favorite aspect of this product?
The best aspect of this feature is the ability to use it whenever I want. I can do coursework from my Ipad, check my grades on my phone, and submit my final paper on my laptop.
What do you dislike most about this product?
From an aesthetic approach, it's a bit bland, simple, and not customizable on the user end.
What recommendations would you give to someone considering this product?
Blackboard is an all-inclusive, eLearning platform that enables analytic features to save you some time when grading. It also allows you to easily upload and download any material when needed. Blackboard becomes more realistic with its discussion boards allowing students to share their thoughts, and post assignments. It's a great learning environment for college students like myself.
Pros
- Helps Innovate
- Unique Features
- Caring
- Respectful
Please tell us why you think this review should be flagged.

Guillermo D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
I have to admit that thanks to the help.
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
I have to admit that thanks to the help of this incredible program, my knowledge of my work area has increased to address each of my company's sales, Blackboard Learn is a great program that guides me in each project to execute the best strategies that I can apply in my work department, each training of this program is of great help to form a much more solid work team and ready to develop the tasks and deal with each of the company's clients, this program will educate each one of the employees of my company to offer the best economic processes to all relationships and negotiations that are carried out online on the web.
What is your favorite aspect of this product?
What I liked the most about the program has been the great and satisfactory results that my entire work team has adopted. This program is the best we have in our system to increase the line of learning and achieve the objective of increasing the number of clients and sales for the company, I love Blackboard Learn because it is a program that is easy to master, that is to say that it is not very complicated to test each of the functions that we have at hand within this software, on the other hand I liked the order and control that I have had thanks to the help of this virtual program that educates me in making my decisions.
What do you dislike most about this product?
One of the negative aspects of this program has been the high cost to acquire it, over time I have seen that this program is one of those that has a really expensive rate within its market and this complicates our performance with it a bit, for On the other hand, this program is updated very frequently and I can't continue working if I don't apply the new update, this becomes a nuisance.
What recommendations would you give to someone considering this product?
with the help of this program you can train a long list of employees to master all the elements that lead to an ideal work management, that is why I recommend it to different types of companies, because thanks to Blackboard Learn you can feed the flow learning to carry out all types of business and sales that the company needs to walk towards success.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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