Blackboard Learn Logo Award Winner Product Badge
Blackboard Learn Logo Award Winner Product Badge
Anthology Inc.

Blackboard Learn

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Blackboard Learn
7.9 /10

What is Blackboard Learn?

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

Company Details


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Awards & Recognition

Blackboard Learn won the following awards in the Learning Management - Midmarket category

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Blackboard Learn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackboard Learn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

86 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
84%
Conflict Resolution:
91%
Strategy & Innovation:
84%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackboard Learn?

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6% Negative
6% Neutral
88% Positive

Pros

  • Efficient Service
  • Respectful
  • Trustworthy
  • Security Protects

Feature Ratings

Average 83

3rd Party Integration

100

Gradebook

87

Analytics and Reporting

85

Lesson Planning

85

Assessments and Quizzes

85

Course Management

84

Student Collaboration

84

Customer Partner Training

82

Content Creation

80

International Support

80

Content Management

79

Vendor Capability Ratings

Average 79

Ease of Data Integration

84

Breadth of Features

83

Ease of Implementation

81

Availability and Quality of Training

81

Vendor Support

80

Ease of IT Administration

79

Business Value Created

79

Quality of Features

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Ease of Customization

75

Blackboard Learn Reviews

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent Product

Likeliness to Recommend

9 /10

What differentiates Blackboard Learn from other similar products?

Blackboard Learn distinguishes itself through its: Experience: Long-standing presence in educational technology. Customizability: Highly adaptable to specific institution needs. Feature Set: Comprehensive tools for course management and communication. Integration: Seamless interoperability with other educational tools. Support: Extensive resources and assistance for users.

What is your favorite aspect of this product?

One of the standout aspects of Blackboard Learn is its customizability. I appreciate how it allows institutions to tailor the platform to their specific needs and preferences, whether it's course design, administrative settings, or integration with other tools. This flexibility enables educators to create personalized learning experiences that meet the unique requirements of their students and curriculum.

What do you dislike most about this product?

One aspect of Blackboard Learn that could be improved is its user interface. While the platform offers robust functionality, the interface can sometimes feel outdated and less intuitive compared to more modern learning management systems. Enhancing the user experience with a more modern and intuitive interface could improve usability and make it easier for both educators and students to navigate and utilize the platform effectively

What recommendations would you give to someone considering this product?

Some recommendations: Customize it to fit your institution's needs. Invest in training and support for users. Engage with the user community for insights. Stay updated on new features and improvements. Collect feedback to continually improve the platform.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Brittney D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

The Collaborative Classroom for Client Education

Likeliness to Recommend

7 /10

What differentiates Blackboard Learn from other similar products?

Blackboard Learn (LMS) isn't your typical software, but for educating and collaborating with clients on projects, it's a hidden gem.

What is your favorite aspect of this product?

Blackboard has been a game-changer for onboarding new clients and keeping them informed throughout a project. Sharing presentations, hosting Q&A forums, and tracking their progress – it's all there

What do you dislike most about this product?

There's a bit of a learning curve for those unfamiliar with LMS platforms. However, Blackboard offers decent user guides and tutorials

What recommendations would you give to someone considering this product?

Keep in mind it might be overkill if you simply need a basic video conferencing tool. However, if you're looking for a comprehensive platform to educate and collaborate with clients, it's a powerful option

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Transparent

Varun J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Blackboard's best feature is data integration!

Likeliness to Recommend

10 /10

What differentiates Blackboard Learn from other similar products?

It's efficient and doesn't crash. I hate having to wait for data to upload and appear. So often I've seen errors happen or have to log in or out of my software but never with Blackboard.

What is your favorite aspect of this product?

It's optimized. No crashes or the serves ever being down is a pleasant surprise.

What do you dislike most about this product?

The content creation is a bit limited.

What recommendations would you give to someone considering this product?

It's definitely worth getting in the education space. Its convenient for people that aren't the most tech savvy.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Cons

  • Less Inspiring

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