Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

9.1 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

90

Security

88

Digital Wallet Integration

88

Recurring Payments

88

E-Commerce Integration

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Vaibhav S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazing Payment Solution - Amazon Pay

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

There are lot of applications, wallet apps which provides UPI or any other payment solution but Amazon Pay is amongst the best solution for any type of your payments. Its such an impressive app where it has integrated various different utilities that we use and pay for our monthly and weekly basis, which is managed very smartly to pay the bills on time in one single dashboard. It also reminds the user for the payment which is very impressive feature. It is one of the most amazing and best online payment service.

What is your favorite aspect of this product?

It can be used for online shopping on amazon app. Amazon pay balance can be used for paying bills or shopping anything. It can be used for quick money transfer. It is widely used in shops where you can easily do payment via amazon pay scanner, said as scan and pay. It also provides various rewards and cashbacks on your payments which keeps makes you using amazon pay more and more. I am very fascinated with utilities being integrated, you can recharge your phone, pay your gas bill, donate money, send a gift cards, subscriptions and what not. Also, it helps in collecting money from team and stored in amazon pay wallet for any fun programs

What do you dislike most about this product?

Not available at all stores, very limited stores. Also, one cannot buy an amazon gift card via its own amazon pay wallet which I didn't like. Otherwise, its the best payment solution app.

What recommendations would you give to someone considering this product?

I would recommend everyone to use this product as it helps in making payment for almost any type of payment. Safe and easy to use, lot of rewards and cashbacks which makes app more impressive.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

Pradnya P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Amazon Pay - Review

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay provides you all options to fulfill your needs at one place, you can shop, can make payments, can transfer money etc.. Another best thing is it offers lot of cashbacks / rewards / discounts during shopping as well as money transfer due to which it is used very often. Prime membership offers various offers like free and fast delivery with lot of discounts on shopping along with free music and movies. Having best customer support team makes Amazon pay the most best option for everyone compared to other competitors in the current market.

What is your favorite aspect of this product?

I like Amazon Pay the most as it offers you to pay or make any Utility payments as well, which fascinates me a lot. We can easily recharge our mobile bill, Dish TV, pay gas bill and also schedule any recurring payments which helps us to avoid any payment missing. Nowadays, even it is used in corporate world, collecting money on Amazon pay and then using it during festivals, birthdays, rewarding gift cards which is the most amazing thing. Fast and reliable service provided by Amazon. Amazon Pay is also used in various shops now, where user can use scan and pay option.

What do you dislike most about this product?

At the moment, scan and pay option for Amazon pay is not used everywhere which is little annoying when you want to use your amazon pay wallet money. Also, one cannot transfer wallet money to anyone, even one can not buy or shop amazon gift card using wallet's money.

What recommendations would you give to someone considering this product?

Though it has few drawbacks, but would strongly recommend to use as its the best and very secured digital payment option. It is fast and easy payment option, even UPI feature makes it more secure option to make payment.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Caring

Navneet N.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use payment service

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Firstly we do not have to install some other app to use this service as this is integrated into amazon pay only which is great. Also, the interface is also clean and easy to use.

What is your favorite aspect of this product?

My favourite aspect of this product is that you can pay almost anything using Amazon pay from recharges to bill payments to sending money to contact. It is quick and easy.

What do you dislike most about this product?

No, I don't think there is anything to dislike about this product.

What recommendations would you give to someone considering this product?

Yes, surely I would recommend this to anyone who is considering this product. There is nothing to dislike about this product.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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