Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Ranbir s.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazon pay review

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is outstanding amongst other installment alternatives which can be incorporated and sent on any Android, IOS and work area web applications. The client simply needs to sign in utilizing their Amazon record and installments can be made. It is quick and helpful installment arrangement. Usability for end clients

What is your favorite aspect of this product?

Usability for end clients Trusted by an enormous gathering of clients because of its worldwide presence Nitty gritty documentation is accessible with code models for beginning arrangement and use Cashback and coupons for markdown on every exchange Amazon Pay is basic and one can send the cash without any problem

What do you dislike most about this product?

Whenever you have added the cash to the Amazon Pay wallet, you can't move it to your financial balance and you can't buy an Amazon gift voucher Some of the time Amazon Pay is delayed in worker Committed application Amazon Pay should accompany a devoted application actually like Google Pay and Paytm for more comfort.

What recommendations would you give to someone considering this product?

Amazon Pay is an exceptionally quick, dependable, and secure installment alternative that can be coordinated effectively with your site. It offers an incredible client experience and costing is additionally exceptionally cutthroat when contrasted with other well known installment sellers. It tends to be utilized with little, medium, and huge organizations.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kazi A.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazon Pay is very fast and easy to use.

Likeliness to Recommend

7 /10

What differentiates Amazon Pay from other similar products?

I think that Amazon Pay has some unique features (like 1 Click ordering) that differentiate it from other payment methods.

What is your favorite aspect of this product?

My favorite aspect of Amazon Pay is that it has made the whole process of online shopping so fast and easy. I mean that everything is very simple and convenient with Amazon Pay.

What do you dislike most about this product?

Amazon Pay does not accept all type of credit or debit cards like some other online payment methods.

What recommendations would you give to someone considering this product?

if anyone want to save time when shopping online, should consider using Amazon Pay.

Pros

  • Helps Innovate
  • Efficient Service
  • Acts with Integrity
  • Security Protects

Cons

  • Less Productive
  • Less Inspiring
  • Vendor Friendly Policies

Neha J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Payment System - Amazon Pay

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon pay is very fast, free and secured payment system. Almost all type of payments can be done via Amazon pay without any issues or interruptions. Zero down time makes the service stands out compared to other tools / products for such type of payments. Amazon pay has helped a lot in this current pandemic situation where one need to carry any money along with and can use Amazon pay for any UPI or any scan and pay payments. Amazon pay has tie-up with majority of websites which helps people making hassle-free payments.

What is your favorite aspect of this product?

Amazon pay is used for shopping anything you like and even enables to pay utility bills. Best thing is there are various utilities added to amazon dashboard for which user can make payment, do subscriptions, recharge mobile, pay electricity bills via amazon pay for monthly / yearly payments, even it alerts / reminds you on the payments. It provides users enormous cash back / rewards on every payment. Easy to transfer money to friends, widely used to amazon gift cards which can be easily added in our amazon pay wallet with good expiry period.

What do you dislike most about this product?

There are no dislikes as such from my perspective as it helps me in every way. But only thing which can be improved is its usage by every vendors as its not available in every shop for its payment which is little annoying when you have your money stored in amazon wallet.

What recommendations would you give to someone considering this product?

I would strongly recommend to use amazon pay for UPI or any scan n pay payments which is very easy and fast and secured payment service. It also provides great customer support, you get call on issues anytime you ask to call them. Just go for it and enjoy the payment service.

Pros

  • Unique Features
  • Efficient Service
  • Caring
  • Saves Time

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