Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

9.1 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

90

Security

88

Digital Wallet Integration

88

Recurring Payments

88

E-Commerce Integration

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Rakesh A.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Simple and fast payment option for everyone

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

User friendly interface which everyone can take benefit of this. Easy KYC verification both online and offline. Sending money is easy with just a click. Multiple features on single app. Rewards on successful transactions.

What is your favorite aspect of this product?

Amazon pay is not an app for specific users. It can be used by everyone as it is easy to use. It is available both in web, android and iphone devices. It gives you facility to add your bank accounts and send money from them easily and money will be settled to receiver's account immediately. You can recharge your mobile, pay utility bills, book travel tickets, pay all type of insurance premiums, invest in gold, donate to non-profit organisations through Amazon pay. You can buy brand gift cards, pay to merchants through it. You will get rewards on eligible transactions. It is safe and secure.

What do you dislike most about this product?

Sending wallet money to another user is not active. Apart from that there is no problem with Amazon pay. It is growing payment option for everyone.

What recommendations would you give to someone considering this product?

Surely recommends. In Paytm you can send wallet money to anyone but here in Amazon pay you can use this balance to order anything from Amazon. It helps to pay merchant bills easily. With this tool you can easily send money from your bank account to anyone . You can pay bills and can earn rewards.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Narender V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best online shopping platform

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Pros of Amazon App are as follows: - It's an online platform where you can buy or sell any product. - Multiple options on the product, and as well as multiple sellers. - Huge discounts on products - Huge customer base - Transparency of the product

What is your favorite aspect of this product?

In Amazon you get the best deals and offers on every product. There are multiple choice of brands and products category. Good customer support with good service. Now you can do online bill payment and more other online services from Amazon.

What do you dislike most about this product?

Cons of Amazon app are as follows: - Sometimes they deliver the wrong products. - Increase the limit of return policy.

What recommendations would you give to someone considering this product?

Overall Amazon is one of the best online shopping platforms and also comes with many other online services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Neeraj S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

"Amazon pay-advance payment method.

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

This will empower you to proceed to load and utilize your Amazon Pay balance with no further KYC. You can decide to stack utilizing UPI, Charge card, bank move or Visas. Money burdens won't be permitted. This record type has a lifetime legitimacy.

What is your favorite aspect of this product?

Quick and dependable installment administration is given by Amazon. It give us a wallet just as UPI administration which is extremely normal in India. When KYC is done we can have up to 1 Lakh as Wallet cash. It has helped us a great deal in the pandemic time frame as the vast majority of the installments gone on the web and we were absolutely reliant upon online installment strategies like UPI.

What do you dislike most about this product?

As I have been utilizing Amazon pay throughout recent years. Seeing offers and cashback, I get utilizing it; I don't think there is anything that I despise about Amazon Pay. I will consistently trust and continue to utilize Amazon Pay as one of the ordinary clients.

What recommendations would you give to someone considering this product?

I firmly prescribe all to choose Amazon pay administration, and get reward everytime while making on the web installment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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