Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

9.1 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

90

Security

88

Digital Wallet Integration

88

Recurring Payments

88

E-Commerce Integration

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Anshika C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy way of making payments

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

We have been using online payment methods since the pandemic has started. After using AmazonPay we've acknowledged that the servers are pretty fast and are very easy to use. I can simply transfer money from my bank accounts to our clients.

What is your favorite aspect of this product?

Sending and receiving money Instanly. Easy interface with liberal to use for everybody . Digital KYC verification, after which wallet limit increases. Reward programs on merchant payments. Can be used for mobile recharge bills, DTH, utility bills, and lots of more. You can pay anywhere like restaurants, shopping malls, petrol pumps quickly.

What do you dislike most about this product?

The pending transactions and new payment requests that I receive in amazon pay should be highlighted in terms of visual hierarachy as sometimes it's difficult or confusing on behalf of me to seek out it.

What recommendations would you give to someone considering this product?

I would suggest everyone to use Amazon Pay, because it has numerous features and offers. you get cashback too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Saksham t.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

"Fantastic product! wiith best feature"

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

they are very well clear about the things they really have amazing things the UI and the best part they have is the customer service Few things which I really like in amazon pay as a user are : 1. It has a very easy-to-learn user interface. One can quickly adopt and start using this portal without having any trouble. 2. As it comes from a very trustworthy source as a user, one can easily rely on its security measures and fraud protection.

What is your favorite aspect of this product?

the best part i like is custumer service There are several problems that I had resolved used amazon pay some of them are : 1. There was no single platform to make payments to all majorly used sites, but now I can do that using amazon pay. 2. I experienced a lack of customer engagement due to the complex user interface before amazon pay, but now I experience a high-quality UX available in the market.

What do you dislike most about this product?

Before amazon pay, PayPal was the major platform that i used to make payments, but after making a account on amazon pay, I wanted to make it as my prime E-Paying system, but there was no bridge available to connect PayPal with amazon pay. That, I think, from a user perspective, hurts the most.

What recommendations would you give to someone considering this product?

the best part why you should choose is they are well formatted and easy to use ) Hassle free one-click payment 2) Get rewards and cashback for doing online transactions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Vendor Friendly Policies

Parimita G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A Payment app for your financial needs

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Sending money and receiving is instant. Can use this anywhere to pay bills. Reward programs on various merchants. Limit increases on KYC verification. Accepts multiple payment methods. Instant refund on transaction failure.

What is your favorite aspect of this product?

This tool is awesome by Amazon to fulfill you financial needs. After using this I have left keeping my wallet with money and cards. You can use it to pay bills anywhere like grocery stores, theaters, petrol pump, restaurants without any hassle. In amazon pay you can use wallet money to recharges, bill payments and orders. It is a completely free tool. You will get reward programs on paying specific merchants and with KYC verification you can increase your wallet limit. Once transaction failed, it processes refund immediately. Can send money from any of your bank and receive instantly.

What do you dislike most about this product?

Very useful payment method. Never faced any issue with it.

What recommendations would you give to someone considering this product?

Hey, this is awesome and you can get all features for free and it makes your banking or financial needs easier. Your transaction and funds are safe with amazon. You don't need to add payee and wait for verification. It allows to send money to anyone by entering account details and that's it, you can send money to them instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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