Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

wu l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Amazon Pay is currently one of the most convenient

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is currently one of the most convenient payment options available. It meets all of our needs, including online shopping and bill payment. Amazon Pay rewards us on almost every transaction, and you can easily redeem your rewards on future transactions that benefit the server.

What is your favorite aspect of this product?

Amazon Pay is a simple platform that can be integrated with shopping sites; it is completely secure and can be used to book airline, bus, and train tickets. It's simple and straightforward to use, and you can send money anywhere in the world using only an internet connection.

What do you dislike most about this product?

When there is more traffic on the internet, it is even more important to improve so that any payment can be made.

What recommendations would you give to someone considering this product?

This is the best payment option, and I strongly advise everyone to use it. Using unique QR codes and UPI addresses, you can send money to anyone and receive payments instantly. This application is completely free to use.

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Fair

Joshua W.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Multiple payment methods associated with AmazonPay

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is a good tool for making purchases. I have used it and I have not had a problem with it, its main characteristic is that it offers speed in payments. I have several forms of payment associated with Amazon Pay and I can easily decide what I want to pay with. In addition, as a business or company, this tool helps to increase sales since consumers feel more secure when they pay for their products through services that they already know and know the quality they offer.

What is your favorite aspect of this product?

I have really enjoyed working using Amazon Pay, my favorite feature is its easy account integration, the truth is that it is very simple and there is no major complication when processing payments. It is also good that there is the possibility of interacting with Alexa to make purchases, I think it was a good idea, so the youngest feel that everything is more up-to-date and that online shopping stores are innovating.

What do you dislike most about this product?

Although the system is very fast for managing payments, unfortunately when a problem occurs with a transaction, the technical support staff is very slow to solve. People in general have a lot of patience and a good deal, however, the management times should be faster and more if we are dealing with money issues.

What recommendations would you give to someone considering this product?

I really like using this payment system for my online purchases. Also, I recommend the installation and adaptation of this payment processor for virtual stores because the vast majority of people are already familiar with this system and know how to use it, and it also has all the security that Amazon systems can offer, so the people often place their trust and make more purchases.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alish P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Must Worthy Payment Service System

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Purchasing is a breeze, and there are no problems moving dollars from the UPI or banks (some issues with international cards). Setting up multiple methods for payment processing is my favourite function since it enables me to perform sophisticated payments from various sources. I can use Amazon Pay to purchase a variety of things since it is straightforward and quick to use. It is quite simple and safe to use. I may also sell my books on Amazon using their merchant tools. There are also several benefits that Amazon Pay provides to its customers.

What is your favorite aspect of this product?

I prefer Amazon Pay over other digital payment services such as Google Pay, Paytm, Phonepe, Mobikwik, and others. I may pay using Amazon Pay UPI or send money straight with a payment card. The most essential aspect about Amazon Pay that I appreciate is the discounts and benefits we receive whenever we use it to buy anything online or transfer money straight to friends and relatives. Unlike other programs, the longer you use Amazon Pay, the more deals and rebates you receive.

What do you dislike most about this product?

It's not as adaptable whenever it adds extra or purchases gift cards for the Amazon Pay account. I really can not add an amazon.com (USA) gift cards to my amazon.in account. I also attempted to contact Amazon.com service to customers but was unable in converting the Gift certificate.

What recommendations would you give to someone considering this product?

Amazon Pay is suggested for seamless UPI transactions and eliminating your payment troubles. I will tell you that Amazon Pay is the perfect software when compared to others. It's a fantastic platform to be a part of. I highly recommend this for your business payment collection.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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