What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Security
Digital Wallet Integration
Recurring Payments
E-Commerce Integration
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Joshua W.
- Role: Information Technology
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Oct 2021
Multiple payment methods associated with AmazonPay
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay is a good tool for making purchases. I have used it and I have not had a problem with it, its main characteristic is that it offers speed in payments. I have several forms of payment associated with Amazon Pay and I can easily decide what I want to pay with. In addition, as a business or company, this tool helps to increase sales since consumers feel more secure when they pay for their products through services that they already know and know the quality they offer.
What is your favorite aspect of this product?
I have really enjoyed working using Amazon Pay, my favorite feature is its easy account integration, the truth is that it is very simple and there is no major complication when processing payments. It is also good that there is the possibility of interacting with Alexa to make purchases, I think it was a good idea, so the youngest feel that everything is more up-to-date and that online shopping stores are innovating.
What do you dislike most about this product?
Although the system is very fast for managing payments, unfortunately when a problem occurs with a transaction, the technical support staff is very slow to solve. People in general have a lot of patience and a good deal, however, the management times should be faster and more if we are dealing with money issues.
What recommendations would you give to someone considering this product?
I really like using this payment system for my online purchases. Also, I recommend the installation and adaptation of this payment processor for virtual stores because the vast majority of people are already familiar with this system and know how to use it, and it also has all the security that Amazon systems can offer, so the people often place their trust and make more purchases.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Alish P.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Must Worthy Payment Service System
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Purchasing is a breeze, and there are no problems moving dollars from the UPI or banks (some issues with international cards). Setting up multiple methods for payment processing is my favourite function since it enables me to perform sophisticated payments from various sources. I can use Amazon Pay to purchase a variety of things since it is straightforward and quick to use. It is quite simple and safe to use. I may also sell my books on Amazon using their merchant tools. There are also several benefits that Amazon Pay provides to its customers.
What is your favorite aspect of this product?
I prefer Amazon Pay over other digital payment services such as Google Pay, Paytm, Phonepe, Mobikwik, and others. I may pay using Amazon Pay UPI or send money straight with a payment card. The most essential aspect about Amazon Pay that I appreciate is the discounts and benefits we receive whenever we use it to buy anything online or transfer money straight to friends and relatives. Unlike other programs, the longer you use Amazon Pay, the more deals and rebates you receive.
What do you dislike most about this product?
It's not as adaptable whenever it adds extra or purchases gift cards for the Amazon Pay account. I really can not add an amazon.com (USA) gift cards to my amazon.in account. I also attempted to contact Amazon.com service to customers but was unable in converting the Gift certificate.
What recommendations would you give to someone considering this product?
Amazon Pay is suggested for seamless UPI transactions and eliminating your payment troubles. I will tell you that Amazon Pay is the perfect software when compared to others. It's a fantastic platform to be a part of. I highly recommend this for your business payment collection.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
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Emma B.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Oct 2021
The introduction works well
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
The ability to pay with a well-known "Amazon" account. It is now possible to use points registered in Amazon accounts, such as Amazon gift cards, and the company's EC site may be merged into the so-called "Amazon economic zone," which was before not permitted. This is especially effective in attracting customers who are already familiar with Amazon.
What is your favorite aspect of this product?
I use it to make payments on websites other than Amazon on occasion. You may save time and effort by not registering personal information, such as credit card numbers, on the e-commerce site you just visited. It is useful for purchasing workplace equipment and consumables from the EC website. It is convenient since it removes the need to register the delivery address.
What do you dislike most about this product?
The barrier is a little high till the introduction. It is nearly as difficult as becoming an Amazon dealer. I feel it will be simpler if you only deal with payment and separate the route. In addition, the panels are difficult to see. Leave the presentation as-is for existing Amazon merchants and affiliates
What recommendations would you give to someone considering this product?
In the first place, providing payment options is supposed to increase conversions, but Amazon Pay has shown to be really advantageous. I estimate that around 15% of Amazon Pay customers use the service on a monthly basis.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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