Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Amazon Pay - Best for Digital Payments

Likeliness to Recommend

9 /10

Pros

  • Unique Features
  • Efficient Service
  • Caring
  • Respectful

RASHAB K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Secure and fast Payment method

Likeliness to Recommend

8 /10

What differentiates Amazon Pay from other similar products?

Amazon pay is fast,secure and reliable when it comes to paying and can be preloaded and paid to retailers within seconds and in a click. Also the level of support you get is just awe-inspiring.

What is your favorite aspect of this product?

The favourite aspect has to be the security part of it. Since its from amazon and they are very hell bent on security, i can be rest assured that its crazy secured and encrypted.

What do you dislike most about this product?

There is nothing to dislike in amazon pay as of the moment and have been using it since it rolled out.

What recommendations would you give to someone considering this product?

Its services are very goor and it completely makes sense to opt it . There are regular updates being pushed even if you have something that bothers you, hopefully that will be fixed in timely updates.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Anubhav A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy and Secure Online Payments Solution

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is a bit different from other similar products because it is affiliated with Amazon. This means that if you have an Amazon account, you can easily use Amazon Pay to make purchases on other websites that support it. Additionally, Amazon Pay is designed to make online shopping faster and more convenient by allowing you to use your Amazon shipping address and payment information to make purchases on other websites.

What is your favorite aspect of this product?

There are many aspects of Amazon Pay that I enjoy, but one of the things I appreciate most is the convenience. I can shop on any website that accepts Amazon Pay and I don't have to remember multiple login credentials. I also like that I can use Amazon Pay to make donations to my favorite charities.

What do you dislike most about this product?

There are a few things that I dislike about Amazon Pay. First, it can be difficult to find the right page on Amazon.com to start your payment. Second, you have to have an Amazon.com account and be logged in to use Amazon Pay. Lastly, Amazon Pay is not available at all Amazon.com international sites.

What recommendations would you give to someone considering this product?

There are a few things to consider when using Amazon Pay: 1. Check with your bank or financial institution to see if they accept Amazon Pay. 2. Consider the fees associated with using Amazon Pay. 3. Make sure you understand how Amazon Pay works before using it.

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

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