Amazon

Amazon Pay

9.1 /10

197 Reviews Write a Review

Claim Software

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details

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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

4 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

0 Top Rated Features

2022

Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative

1% Neutral

98% Positive

Pros

Security Protects
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

Security

Digital Wallet Integration

Recurring Payments

E-Commerce Integration

Credit Card Processing

Customer Support

POS Verification

POS Integration

Multi Currency

Reporting Analytics

Vendor Capability Ratings

Average 86

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Amazon Pay Reviews

Aman K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Amazing Product

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

One can benefit from Amazon's ease and security everywhere you purchase by using Amazon Pay.

What is your favorite aspect of this product?

1.) The user interface (UI) is excellent and simple to use. 2.) Greater service and security for customers come with the Amazon name. 3.) Works with the majority of e-commerce platforms. 4.) Customer experience is much improved by setup.

What do you dislike most about this product?

1.) No support for the Paypal payments. 2.) We need an Amazon account to use this product. 3.) No special packages or volume savings.

What recommendations would you give to someone considering this product?

If we can utilise the Amazon Pay wallet connected to other banks, that will be fantastic.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

Caristo L.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Manageable Payment Processing Tool

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon Pay is a collective approach for all the global payment procedures.

What is your favorite aspect of this product?

Amazon Pay is affordable in establishing economical payment procedures.

What do you dislike most about this product?

Amazon Pay has perfected the management part for payments

What recommendations would you give to someone considering this product?

Amazon Pay has attained the global support for payment processes.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Caring

Giannis K.

Role: Sales Marketing
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Easy integration, reliable missing some features

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

The integration with Amazon and the gift cards

What is your favorite aspect of this product?

Gift cards

What do you dislike most about this product?

You can't redeem your balance for anything other than amazon stores

What recommendations would you give to someone considering this product?

Go for it together with other providers as well

Pros

Saves Time
Security Protects
Performance Enhancing
Effective Service

Cons

Commodity Features
Less Efficient Service
Vendor Friendly Policies

Amazon Pay

What is Amazon Pay?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Amazon Pay Ratings

92 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Amazon Pay?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Security Built-in security to protect payment information to prevent fraud and hacking

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

POS Verification Support cardholder verification methods for POS transactions

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Multi Currency Allows users to process payments in multiple currencies

Reporting Analytics Reports and analytics created from payment data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Amazon Pay Reviews

Aman K.

Amazing Product

Likeliness to Recommend

Pros

Caristo L.

Manageable Payment Processing Tool

Likeliness to Recommend

Pros

Giannis K.

Easy integration, reliable missing some features

Likeliness to Recommend

Pros

Cons

Most Popular Amazon Pay Comparisons

Stripe Payments

Square Payments

Venmo for Business

BlueSnap

GoCardless

Braintree Direct

Feature Ratings

Mobile Payments

Security

Digital Wallet Integration

Recurring Payments

E-Commerce Integration

Credit Card Processing

Customer Support

POS Verification

POS Integration

Multi Currency

Reporting Analytics

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization