Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 86

Cloud Integration

88

Load Balancing

88

Capacity Management

87

Encryption and Decryption Support

87

Cloud Backup

87

Access Management

86

Systems Performance Management

86

Data Migration

86

Analytics and Reporting

85

SLA Management

84

Workflow Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Breadth of Features

87

Ease of Data Integration

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Amazon EC2 Reviews

Laura B.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Satisfied from its performance

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

AWS EC2 allows you to swiftly scale capacity up and down as your computing needs change by cutting the time needed to purchase and boot additional server instances to minutes. Because it enables you to only pay for capacity that you really use, AWS EC2 alters the economics of computing. The resources to create programs that are resilient to failure and isolate themselves from failure scenarios.

What is your favorite aspect of this product?

Snapshots make backup easy, but they are expensive. We can select the operating system and get an idea of the cost. This will prevent unforeseen fees. Recently, our websites have experienced extremely high traffic however the Amazon EC2 instance fixed the problem. With EC2, we were able to get quick, affordable, and high-performing VPSs, which actually aided in increasing user confidence and productivity.

What do you dislike most about this product?

It appears difficult for beginners to begin with it at first. The majority of the programs still have somewhat outdated user interfaces. Moreover, there is no detailed description of how the utilized cloud services are billed. It offers a fairly comprehensive insight of the costs. You may occasionally need to continuously optimize your spending.

What recommendations would you give to someone considering this product?

AWS provides exceptional customer service and has a top-notch support staff. Also, the interface is very dependable and user-friendly. I appreciate how easy it is to set up an EC2 computer. We may claim that it moves quickly and completes in under an hour. The Interface is excellent and not overly complicated. It can be used by someone who is not tech savvy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

María José C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

User-friendly serverless machine resources

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

It is easy to understand the items entered and generated when linking to the various Amazon cloud services, so describe it as a help document rather than just including it in the sample program.

What is your favorite aspect of this product?

There is no need to prepare your server, and the pay-per-use system is low-cost. It can be linked to multiple Amazon cloud services, process data with Amazon EC2, and return results to various cloud services. It is used to stop virtual machines in AWS EC2 at night and start them up early in the morning. Since the runtime bills EC2, we were able to reduce the cost with this auto stop/auto start. When building a call center service with Amazon Connect, the features provided by Amazon Connect alone were not enough. Therefore, we achieved the purpose by linking with AWS Lambda from Amazon Connect and processing the data with Amazon EC2.

What do you dislike most about this product?

I felt that the functions I wanted, the points that were difficult to understand, and the help documentation were not enough. And the help documentation was not sufficient.

What recommendations would you give to someone considering this product?

It can be linked to Amazon's various cloud services. In transmission processing, we could minimize IO and reduce costs by writing the data accumulated in kinesis to S3 or any DWH. In addition, flexible data formatting (such as compressing the data size) is possible, which makes it easier to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jesus R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Cloud computing at its best

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

We mentioned this ourselves because, apart from the fact that the interface is very easy to use and reliable, unlike other tools, we have a great support team and the quality of service they provide is very good.

What is your favorite aspect of this product?

What I find most attractive about this device is that it offers cloud storage potential, is affordable, and offers purpose-built database applications with built-in tools, as well as being accessible to organizations from anywhere.

What do you dislike most about this product?

In my personal opinion, setting up a virtual server is so easy that we ourselves have not found fault with this equipment.

What recommendations would you give to someone considering this product?

This tool is an excellent service for remote instances of any operating system and we can recommend it ourselves as it has a wide range of services covering almost all domains of the IT industry.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Amazon EC2 Comparisons