
What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 95%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Encryption and Decryption Support
Access Management
Systems Performance Management
Cloud Backup
Data Migration
Analytics and Reporting
Regulatory Compliance
SLA Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Vendor Support
Amazon EC2 Reviews
Jonathan H.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Expensive with basically zero support
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
What differentiates Amazon Web Services from similar products is they were essentially the first provider of its kind. Now that most of its features are ubiquitous among cloud providers, perhaps this is no longer relevant.
What is your favorite aspect of this product?
My favourite aspect of Amazon Web Services is the finely grained access control. Multiple users and groups can be created, and granted access to specifics of each service available on AWS in a unified fashion.
What do you dislike most about this product?
What I dislike most about Amazon Web Services is they have the audacity to not provide support for their cloud platform. Usage of features is relatively expensive, and despite this, support packages are chargeable.
What recommendations would you give to someone considering this product?
Amazon Web Services has a free tier where you can use smaller instances of their services at no cost. I recommend trying this, but perhaps use a pre-paid payment method, as it fully opens you to costs if you go over the free tier in an equivalent to writing a blank cheque.
Pros
- Helps Innovate
- Security Protects
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Less Caring
- Wastes Time
Please tell us why you think this review should be flagged.

Daniella F.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2022
Providing Cloud computing Services
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
It is providing easy to use cloud computing services. It has a user-friendly interface. Varieties of applications and services can be accessed through it. It helps in easily deploying programs and software. Vast ranges of tools are embedded in it which helps in managing all your needs at one platform.
What is your favorite aspect of this product?
It is cost-effective as you don’t have to pay for those services that are not being used. You only have to pay for those resources that you are using. No long term contracts and commitments are needed for it. End-to-end security approaches are provided in it. It is providing more organized IT services.
What do you dislike most about this product?
Its billing system is confusing and complicated for small scale businesses. As various services are provided in it, it may be complex for some users. It may be expensive for large scale apps they should use on-premises servers.
What recommendations would you give to someone considering this product?
You can get many advantages through it as it is reliable, secure and flexible computing infrastructure. It is flexible as you can easily select programming language, operating system, database, web application platform and many other services.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Dheeraj Kumar B.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Fantastic but can be improved
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Ease of integration and faster deplyoments compared to other cloud.
What is your favorite aspect of this product?
AWS IoT is my favorite. Its so cool. Integratong real time data and making an application out of it is good.
What do you dislike most about this product?
UI should be improved. Seriously.
What recommendations would you give to someone considering this product?
Ease of deployments and ease of IoT integration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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