Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

568 Reviews Write a Review

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What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

2% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Respectful
Acts with Integrity

Feature Ratings

Average 86

Cloud Integration

Load Balancing

Capacity Management

Encryption and Decryption Support

Cloud Backup

Access Management

Systems Performance Management

Data Migration

Analytics and Reporting

SLA Management

Workflow Management

Vendor Capability Ratings

Average 85

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Amazon EC2 Reviews

Thomas Benton C.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

The perfect tool to collect infrastructure metrics

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

For the health inspections of our cloud services, CloudWatch is essential. Every subsequent project in any AWS cloud application can use the software after only a single configuration. The metrics allow for the creation of new ones and are very adjustable. It effectively supports real-time monitoring. In order to meet specific needs, it can be highly customized to meet those needs.

What is your favorite aspect of this product?

It features a unique method for analyzing log data in the form of metrics and events, which eventually led to a fantastic live statistics display. It can control all EC2 instance logs and those from other integrations, data ingress, and even internal traffic monitoring. This utility makes it simple to perform various automated responses to failures. Additionally, it significantly lowers the amount of downtime for our essential cloud services.

What do you dislike most about this product?

Comparing the weak authorization approach to other AWS services' low capabilities compared to rivals, the Weak web console is not feasible for a deep connection to a specific metric in a particular account. As a result, we cannot appropriately incorporate metrics into our run books, playbooks, or alerting tools. It doesn't support instance-related metrics.

What recommendations would you give to someone considering this product?

Open the door to monitoring virtually everything in the cloud, from development to production to service. You can quickly perform root cause analysis and save time after everything is set up and connected to the data source or result. This service is beneficial when it comes to monitoring and maximizing resource usage. We may establish alerts to identify problems with the applications and find them very quickly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dana M.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

An innovative public cloud platform.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The most dependable yet affordable cloud platform with a wide range of possibilities for both people and businesses is, without a doubt, Amazon Web Service. Because of its excellent scalability and modular architecture, no work is hampered or stopped. The safest and most reliable public cloud platform is Amazon Web Services. We have long been utilizing this cloud infrastructure platform.

What is your favorite aspect of this product?

With this help, I can expand my storage limit in a cost-effective and innovative way, and the data transmission speed is excellent. The APIs make it simple to interact with and offer us ownership; we no longer need to do drawn-out conference calls to convey our needs to an intermediary or salesperson. Scalability and dependability of the supporting infrastructure.

What do you dislike most about this product?

These are the aspects of this cloud platform that I don't like since the ongoing maintenance, integration, and deployment are not up to par, the integration is difficult to operate, and on the other hand, maintenance costs are pretty costly. When using a hybrid cloud, certain features must be developed in the public cloud to consume the data, which is still a worrying truth regarding security features.

What recommendations would you give to someone considering this product?

We rely heavily on Amazon Web Services to maintain our mobile and web applications. AWS is one of the public cloud platforms that we have been using. This safe and convenient cloud computing platform offers excellent commercial services. You can get in touch with the staff if there is a problem.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Josep P.

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

Not easy to use and very pricey

Likeliness to Recommend

6 /10

What differentiates Amazon EC2 from other similar products?

its price and the variety of features

What is your favorite aspect of this product?

innovation

What do you dislike most about this product?

its price for sure

What recommendations would you give to someone considering this product?

try it and be careful and take special care with billing configuration

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Wastes Time
Less Generous
Less Transparent

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Amazon EC2 Ratings

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Load Balancing Allows distribution of workloads across multiple computing resources.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Thomas Benton C.

The perfect tool to collect infrastructure metrics

Likeliness to Recommend

Pros

Dana M.

An innovative public cloud platform.

Likeliness to Recommend

Pros

Josep P.

Not easy to use and very pricey

Likeliness to Recommend

Pros

Cons

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Cloud Integration

Load Balancing

Capacity Management

Encryption and Decryption Support

Cloud Backup

Access Management

Systems Performance Management

Data Migration

Analytics and Reporting

SLA Management

Workflow Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support