Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

568 Reviews Write a Review

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What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

2% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Respectful
Acts with Integrity

Feature Ratings

Average 86

Cloud Integration

Load Balancing

Capacity Management

Encryption and Decryption Support

Cloud Backup

Access Management

Systems Performance Management

Data Migration

Analytics and Reporting

SLA Management

Workflow Management

Vendor Capability Ratings

Average 85

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Amazon EC2 Reviews

Himanshu V.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Highly flexible and scalable, but complex pricing

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

In that direction, the most prominent of all is Amazon EC2 due to its highly scalable and flexible virtual server infrastructure that offers a wide variety in instance types by workload. Its seamless integration with AWS services will ensure pay-as-you-go pricing, global availability, high security, and extreme flexibility

What is your favorite aspect of this product?

What I like most about Amazon EC2 is that it is very scalable and flexible. It provides easy scaling of computing resources up or down according to demand, hence highly customizable and cost-effective for businesses of any size, whether it is a startup or an enterprise

What do you dislike most about this product?

The least I like about Amazon EC2 is, for sure, how it is priced. With many types of instances, storage, and additional services included, it is rather challenging for a user to correctly estimate costs and keep his or her spending optimized without thorough monitoring and analysis

What recommendations would you give to someone considering this product?

If someone is just starting to use Amazon EC2, here are things that I would recommend: 1. First, start with smaller instance types so the person can scale up as needed. 2. Make use of reserved or spot instances to reduce the cost. 3. Monitor usage closely through tools provided by AWS. 4. AWS Integration: Full value realization using AWS for integration.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Luanne G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 differentiates itself through broad scalability, integration with other AWS services

What is your favorite aspect of this product?

integration with other services

What do you dislike most about this product?

currently the interaction I had with this product I have no points of dissatisfaction

What recommendations would you give to someone considering this product?

scalability with other services

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nicki U.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Better than azure but more expensive

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

EC2 instances are simple to set up and the market place has thousands of ready made templates and deployments so anything you want to deploy can be done in seconds as someone has done it previously. Most of our infrastructure for containers and VMs are now in AWS as standard.

What is your favorite aspect of this product?

The market place of thousands of deployable images and templates for anything you want to do.

What do you dislike most about this product?

Can be difficult to set up or use if you do not have the experience of using AWS in the past. Azure is easier to use but AWS has better features.

What recommendations would you give to someone considering this product?

If you are a larger business and want to migrate to the cloud away from on-premise then AWS is the only way to go.

Pros

Unique Features
Helps Innovate
Performance Enhancing
Enables Productivity

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Amazon EC2 Ratings

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Load Balancing Allows distribution of workloads across multiple computing resources.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Amazon EC2 Reviews

Himanshu V.

Highly flexible and scalable, but complex pricing

Likeliness to Recommend

Pros

Luanne G.

"Fantastic product!"

Likeliness to Recommend

Pros

Nicki U.

Better than azure but more expensive

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Cloud Integration

Load Balancing

Capacity Management

Encryption and Decryption Support

Cloud Backup

Access Management

Systems Performance Management

Data Migration

Analytics and Reporting

SLA Management

Workflow Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support