Amazon

Amazon EC2

Composite Score

9.1 /10

CX Score

9.3 /10

603 Reviews Write a Review

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What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details

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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

11 Top Rated Features

2023

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative

2% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Respectful

Feature Ratings

Average 85

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Cloud Backup

Access Management

Systems Performance Management

Data Migration

Analytics and Reporting

SLA Management

Regulatory Compliance

Vendor Capability Ratings

Average 85

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization

Amazon EC2 Reviews

Julie P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Backbone of Scalable Infrastructure

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

Compared to other cloud providers, its diverse instance types and integrations with AWS services provide unparalleled flexibility. Whether you’re running a small test environment or a large-scale production system, EC2 adapts seamlessly.

What is your favorite aspect of this product?

I’ve seen it handle traffic spikes during app launches without breaking a sweat. Combine that with spot instances for cost efficiency, and you’ve got a powerhouse for managing workloads effectively

What do you dislike most about this product?

Configuring security groups and managing IAM roles isn’t exactly intuitive, and a misstep there can lead to vulnerabilities

What recommendations would you give to someone considering this product?

Start with well-defined use cases and leverage AWS’s extensive documentation and training resources. Make sure to implement best practices for security and monitoring from the get-go—tools like CloudWatch and GuardDuty are lifesavers

Pros

Unique Features
Efficient Service
Caring
Transparent

Rajesh K.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product with easy of usage at low cost.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Easy of usage and upfront cost calculator

What is your favorite aspect of this product?

Access anywhere any time with low cost

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Select the right sige of configuration based on your requirement

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Parker E.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Scalable Cloud Computing with Comprehensiveness.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Amazon EC2 is an exception in how it fits into the AWS ecosystem. Compatibility with popular AWS services rounds out the workflow and lets users take advantage of familiar tools with advanced capabilities courtesy of EC2.

What is your favorite aspect of this product?

The best part about Amazon EC2 is that it has taken a holistic approach toward cloud computing. Various instance types and configurations on the platform allow users to handle virtual servers within a single ecosystem without putting much manual effort into controlling them, hence improving efficiency.

What do you dislike most about this product?

The least-liked thing about Amazon EC2 is the fact that it has a steep learning curve and is quite complex. The extensive feature set of this service can be overwhelming to new users or smaller organizations without IT resources; large amounts of training and support are needed to use the system to its full potential.

What recommendations would you give to someone considering this product?

If you're considering Amazon EC2, first consider the needs of your infrastructure, IT resources, and budget for your organization. While powerful and customizable, EC2 can be overkill for small teams with relatively modest requirements. Assess how this solution aligns with your long-term strategy..

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amazon EC2

What is Amazon EC2?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Amazon EC2 Ratings

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Amazon EC2?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Access Management Includes social sign-on, external authorization, and fraud detection.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Data Migration The ability to select and extract data from one storage system to another

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Amazon EC2 Reviews

Julie P.

Backbone of Scalable Infrastructure

Likeliness to Recommend

Pros

Rajesh K.

Fantastic product with easy of usage at low cost.

Likeliness to Recommend

Pros

Parker E.

Scalable Cloud Computing with Comprehensiveness.

Likeliness to Recommend

Pros

Most Popular Amazon EC2 Comparisons

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Load Balancing

Cloud Integration

Capacity Management

Encryption and Decryption Support

Cloud Backup

Access Management

Systems Performance Management

Data Migration

Analytics and Reporting

SLA Management

Regulatory Compliance

Vendor Capability Ratings

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization