Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 86

Cloud Integration

88

Load Balancing

88

Capacity Management

87

Encryption and Decryption Support

87

Cloud Backup

87

Access Management

86

Systems Performance Management

86

Data Migration

86

Analytics and Reporting

85

SLA Management

84

Workflow Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Breadth of Features

87

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Amazon EC2 Reviews

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2024

It's user-friendly, though the little bit pricey

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Fair

Fred S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

EC2: The Engine Behind Our IT Scalability.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

EC2 plays a major role in our data processing. We often handle large datasets and run complex analyses that demand a lot of CPU power, so EC2’s varied instance types let us find the right fit for each task. And for tasks that don’t need such intensity, we just switch to lower-cost instances. It’s as simple as that, and it keeps us agile, especially during peak times when quick scaling is essential.

What is your favorite aspect of this product?

One feature I rely on is EC2’s Auto Scaling. Setting up scaling policies has saved us from unnecessary manual adjustments—when we hit peak workloads, instances spin up automatically, and when things slow down, they scale back down. This hands-off scaling keeps our infrastructure right-sized without wasting resources, which also helps in budget management.

What do you dislike most about this product?

One downside, though, is the network configuration. Getting VPCs, subnets, and security groups configured just right can feel like a chore, especially for more complex setups.

What recommendations would you give to someone considering this product?

Having EC2 as part of our infrastructure has boosted productivity across the IT department and the company at large. We can respond to new demands faster, and we’ve reduced the time to spin up environments significantly. For anyone looking for a cloud computing solution, I’d recommend EC2 as a core tool. It’s powerful, flexible, and makes scaling up or down easy—exactly what any modern IT department needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lakshmi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Scaling Up Smartly: EC2 for Power Users.

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

The variety of instances available is one of EC2’s biggest strengths. We can choose optimized instances for different use cases—like memory-intensive instances for big data analytics or general-purpose ones for everyday workflows.

What is your favorite aspect of this product?

I love EC2’s Elastic Load Balancer (ELB). The ELB takes a lot of pressure off, especially when traffic spikes unexpectedly, like during quarterly reporting periods when analysis tools are in heavy use. With EC2, the load automatically distributes across instances, ensuring smooth performance even under high demand.

What do you dislike most about this product?

EC2 has no major issues.

What recommendations would you give to someone considering this product?

The real advantage EC2 brings to our company is the freedom to innovate without worrying about physical infrastructure limitations. We can experiment with new architectures or launch test environments instantly, all while keeping a close eye on cost efficiency. This adaptability is something I’d recommend to anyone managing dynamic workloads.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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