Aloha Cloud POS System Logo
Aloha Cloud POS System Logo
NCR Corporation

Aloha Cloud POS System

Composite Score
6.5 /10
CX Score
6.6 /10
Category
Aloha Cloud POS System
6.5 /10

What is Aloha Cloud POS System?

Aloha Cloud by NCR Voyix is the all-in-one cloud-based POS solution you can depend on. Featuring an easy-to-use interface, restaurant-grade hardware and next-day payment funding. With offerings to manage the restaurant at every size and stage, we’re here to grow with you.

Company Details


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Awards & Recognition

Aloha Cloud POS System won the following awards in the Restaurant POS category

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Aloha Cloud POS System Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Aloha Cloud POS System.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

93 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Aloha Cloud POS System?

8% Negative
23% Neutral
69% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Client Friendly Policies
  • Performance Enhancing

Cons

  • Less Inspiring
  • Under Delivered

Feature Ratings

Average 76

PCI Compliance

81

Payment Processing

79

Advanced Reporting Analytics

78

Advanced Compliance & Statutory

77

Workforce Management

75

Check Settlement Types

73

Integrations

73

Inventory Recipe Management

72

Kitchen Course Management

72

Multiple Venue Property Concept Support

70

Table Reservations Management

70

Vendor Capability Ratings

Average 71

Business Value Created

77

Usability and Intuitiveness

76

Ease of Implementation

74

Quality of Features

73

Availability and Quality of Training

73

Vendor Support

72

Breadth of Features

69

Ease of Data Integration

68

Product Strategy and Rate of Improvement

68

Ease of IT Administration

68

Ease of Customization

66

Aloha Cloud POS System Reviews

Minak S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great POS System with Great Integration

Likeliness to Recommend

8 /10

What differentiates Aloha Cloud POS System from other similar products?

With an expansive number of APIs and partnerships, the NCR Aloha Framework is an edge cafe POS and managerial staff component that allows restaurants to optimize on- and off-premise sales and marketing, regulate variable labor and stock costs, simplify network management, and quickly adapt to rapidly trends.

What is your favorite aspect of this product?

Everywhere you travel, the greeting "Aloha" is the same. Most cafes utilize it, so if I move to a different one, I won't feel lost because I'll already be familiar with their method. Because it's large and colorful, Aloha is highly user-pleasant, and it's not crowded like some other platforms I've used. It is a very clean and easy-to-use system.

What do you dislike most about this product?

I detest the creative limits that may be utilized when modifying the display layout and also when implementing various initiatives. It poses a variety of problems that are difficult to teach our staff to utilize appropriately and efficiently.

What recommendations would you give to someone considering this product?

Expect to spend countless hours watching YouTube video tutorials. There is no written guide or even instruction on the complexities of the Kitchen staff technology. You need to use the BOH system since it's really beneficial. The NCR Aloha POS system is on the correct track, and it provides a variety of options for usage, such as timely delivery, takeaway, and so on. That's why I highly recommend you using this POS for your restaurants or cafe.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Liam M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Modern, robust and easy-to-use platform

Likeliness to Recommend

9 /10

What differentiates Aloha Cloud POS System from other similar products?

NCR Aloha is an agile platform with valuable capabilities that streamline point of sale operations. Provides real-time data that helps optimize decision-making and improve productivity. It offers all the business tools necessary to have total control of sales and costs. Among the operations that are best carried out this, take an order from a customer, separate accounts, modify an item, control of cash and electronic credit card processing. All its features help to improve speed and optimize services.

What is your favorite aspect of this product?

It has a highly intuitive and easy-to-use graphical interface. Offers an effective loyalty program to reward and motivate customers. Provides mobile alerts that can be attended in real time. It allows to process and receive orders even with internet connection failures. Supports price and menu item updates from anywhere, anytime. Provides the ability to report data in real time and develop analytics that improve planning and decision making.

What do you dislike most about this product?

The use of its hardware generates a significantly high cost. Likewise, the additional services they offer are considerably expensive.

What recommendations would you give to someone considering this product?

This platform is designed in a very clear way and it is also very adapted to our needs, working without problems. It's intuitive and powerful, reporting and analytics come in handy as you scale and improve your business process. I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful
  • Role: Student Academic
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Very easy to use, picked it up very quickly.

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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