Aligned Logo
Aligned Logo
Aligned Ltd.

Aligned

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Aligned
8.3 /10

What is Aligned?

For B2B sellers who need to hit and exceed their revenue targets in this new world of remote selling, Aligned is a customer-facing workspace that helps collaborate more effectively with buyers and create an experience they enjoy. Aligned facilitates customer collaboration platforms for sales & customer success and helps you orchestrate your deals, simplify decisions, and crush quota.

Company Details


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Aligned Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Aligned?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

Sales Content Management/Content Hosting

94

Customer-Facing Digital Portal

93

Integrated Analytics and Tracking

90

Compliance With Industry Security Standards

88

Collaborative Deal Nurturing

88

CPQ - Configure, Price, Quote Analysis

81

Advanced UI/ Browsing Experience

81

Proposal Management

80

Interoperability Capabilities

79

e-Signature Functions

58

Vendor Capability Ratings

Average 88

Ease of Customization

90

Usability and Intuitiveness

90

Business Value Created

90

Vendor Support

89

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

88

Ease of Data Integration

88

Quality of Features

88

Breadth of Features

85

Ease of Implementation

83

Ease of IT Administration

83

Aligned Reviews

Chavi k.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use!

Likeliness to Recommend

10 /10

What differentiates Aligned from other similar products?

I haven't used anything like aligned before

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Analytics are difficult

What recommendations would you give to someone considering this product?

Great for collaboration with clients

Pros

  • Trustworthy
  • Inspires Innovation
  • Caring
  • Respectful

Alex N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Great features -make Alignable fun and intuitive!

Likeliness to Recommend

8 /10

What differentiates Aligned from other similar products?

Aligned offers unique features that elevate the sales experience. A standout is **Rooms for Collaborative Selling**—virtual “sales rooms” enabling sales reps and clients to communicate, share resources, and work together throughout the buying journey. This setup fosters a highly interactive experience, in contrast to traditional CRMs, which mainly track customer data and sales activities. Another valuable feature is **Collaborative Decision-Making**. Aligned allows stakeholders from both sides to communicate and make decisions within a shared space, simplifying collaboration. Traditional CRMs, however, emphasize managing contacts and data,

What is your favorite aspect of this product?

I like the central dashboard. Aligned's **interactive sales rooms** are also a great favorite feature. These virtual spaces allow collaboration with buyers, where they can share documents, resources, and updates in real time. This single, organized space not only keeps both sides engaged but also provides transparency and alignment, and this helps streamline the buying process and build stronger client relationships. Users appreciate how it simplifies communication and makes the sales process feel more personal and less fragmented compared to traditional email threads or CRM notes- communication, keeps everyone on the same page! Great fit!

What do you dislike most about this product?

It is a bit of a bummer to have to log into a different platform but that's not an issue given how many great features it has. I appreciate many features of Aligned, but there are a few things I don't liike-- it's not the same as other CRMs interface wise and there are a lot of notifications- this can be overly frequent, and it's a lot for people who want Inbox Zero!!! There don't seem to be a lot of ways to customize it within sales rooms, which can make it challenging to make it fit our team's needs. But we get past that and use it together very cooperatively - both the more technical and more junior staff are happy with it overal;l!

What recommendations would you give to someone considering this product?

Think about how it will fit with your existing tech stack-Get a demo of it and try it out yourself. Invest time into learning how it works and how it fits with our team's day to day workflow. Remember that Aligned is a collaborative sales platform that lets businesses create interactive sales rooms for seamless communication with clients. For basic business users new to Aligned, start by exploring the sales room templates to understand how documents and resources are shared with clients. Also, keep notifications organized to avoid inbox clutter. Take it gradually- familiarize yourself with engagement insights—they show how clients interact,

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Generous Negotitation

Mark R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A fantastic customer engagement tool!

Likeliness to Recommend

9 /10

What differentiates Aligned from other similar products?

It's intuitive and easy to use UI make it seamless to adopt

What is your favorite aspect of this product?

It allows collaborations for multiple teams both from our business side and our customers

What do you dislike most about this product?

They are more features that could be built out, they are doing so, it just takes time.

What recommendations would you give to someone considering this product?

Utilize all of it's capabilities to unpack the complete ROI

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity