

What is Alibaba Cloud?
Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
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Since last award
87 Plan to Renew
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Since last award
79 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alibaba Cloud?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Backup
Cloud Integration
Analytics and Reporting
Access Management
Load Balancing
Systems Performance Management
Regulatory Compliance
Capacity Management
Data Migration
Encryption and Decryption Support
SLA Management
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Business Value Created
Vendor Support
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Alibaba Cloud Reviews

Alvin T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Building trust and reliance in cloud computing
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
Apart from security, it’s also very efficient when it comes to integration with other platforms. It was made for business interaction and it shows in its model and structure, we save lots of our time and can integrate this one on almost all other platforms that others might be using. It’s also user-friendly and the learning process does not take forever.
What is your favorite aspect of this product?
When it comes to security Alibaba Cloud is one of those names that can be trusted immediately. You can rely on them and not only it gives you security promise, it also gives you protection against possible threats. Our company has been using it after getting attacked by a hacker from another service and we lost lots of data and the fear of privacy and security rooted itself in us. We all are on-alert almost all of the time even when we have switched to Alibaba Cloud.
What do you dislike most about this product?
Well, as much as we trust in our service provider, there are times when we need help quickly and it’s not there, thankfully, our company have hired some guru’s of the field and we run to them but if you are a company that doesn’t have anyone to handle chaos at last moment it might become a huge issue later on.
What recommendations would you give to someone considering this product?
If you are looking for reliable, secure, safe and affordable but good cloud computing services, Alibaba is what you are most probably looking forward to. You can have almost everything under one-platform. This is a new name when it comes to cloud computing but everyone starts somewhere, right?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Raphael G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Amazingly easy to use and very advanced
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
Easy of use, the cost and most importantly the control you have over your workload as against popular stereotype. And also the ease with which you can perform all the regular cloud native activities that you would normally do in the other ones. I think we will be using Alibaba cloud for a very long time
What is your favorite aspect of this product?
Alibaba Cloud’s Elastic Compute Service (ECS), it comes with DDOS protection and you have so lots of regions . I also like the fact that there is alot of help with regards to any area of the product that you want to use. Alibaba cloud Academy has always been there, with documentations, free resource and lots of support
What do you dislike most about this product?
so far nothing. I have worked on projects that the vendor specifically requested Alibaba cloud and after working on transnational projects for more than 40 clients using Aliababa cloud, I have not experienced a single issue and with regards to cost, they are effective. So I still would say I do not dislike anything
What recommendations would you give to someone considering this product?
Just use it and you will save costs and not look back. make a plan and let your team go find time to learn the product and experiment with all the features. You won't look back afterwards
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Jasmeet singh V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2021
This brand represents the hardwork and dedication
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
I have worked with the sdk of alibaba and aws cloud in storage area where I have integrated block and file services to my project. I found that the documentation is very clear and crisp. I was able to understand each and every thing all the code flow in golang.
What is your favorite aspect of this product?
Storage services are very cool in alibaba cloud
What do you dislike most about this product?
I don't the ui much of alibaba, it could be more attractive.
What recommendations would you give to someone considering this product?
Yes sure I would recommend to everyone to try this as it is new in the market and providing in cheap compare to other big companies
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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