What is Algolia?
Algolia provides a leading API platform for Search and Dynamic experiences that to create fast, relevant search and discovery. Algolia achieves this with an API-first approach enabling developers and business teams to surface relevant content that enhance online engagement, increase conversion rates, and enrich lifetime value. More than 11,000 companies rely on Algolia to manage over 1.5 trillion search queries a year. Algolia’s HQ is in San Francisco. To learn more, visit www.algolia.com.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 58%
- Conflict Resolution:
- 78%
- Strategy & Innovation:
- 82%
- Service Experience:
- 84%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Algolia?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Inspires Innovation
Cons
- Vendor's Interest First
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Results Sorting
Content Aggregation
User interface for search/retrieval
Advanced/Faceted search
Processing and Indexing
AI/Machine Learning
Search Query Parsers
Synonyms and Stemming
Optical Character Recognition
Content Analytics
Audio and Video Analytics
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of Customization
Algolia Reviews
Lucas H.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
Powerful search but tough for us to implement
Likeliness to Recommend
What differentiates Algolia from other similar products?
Algolia offers solid search with filtering, out of the box... sort of. We tried Algolia as a way to reduce the server load and improve the user experience of our WordPress site.
What is your favorite aspect of this product?
The default facets, while not addressing our needs, are pretty good. Search is fast, and instant search works well. And the company seems to be going in a good direction.
What do you dislike most about this product?
Instant search was too pricey to be sustainable, and even though we hired developers we were not able to customize Algolia to match the specifics of our site.
What recommendations would you give to someone considering this product?
Consider Algolia as part of a robust tech stack, but don't try it on small or medium-sized WordPress sites unless your developer has specific experience in setting this up.
Pros
- Reliable
- Trustworthy
- Acts with Integrity
- Inspires Innovation
Cons
- Less Effective Service
- Commodity Features
- Wastes Time
Please tell us why you think this review should be flagged.
Hiroshi I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2024
Discover Sinequa, a different approach to finding
Likeliness to Recommend
What differentiates Algolia from other similar products?
What makes this tool different to others is that it can analyse the free text data including documents, emails and social media, which makes this tool very good for business intelligence.
What is your favorite aspect of this product?
The best thing I have found in Sinequa is that it has an interface that can be easily understood by any user regardless the level of technical know how. Moreover, its filter function and flexibility in regard of the particular requirements each company may have is a feature I do appreciate a lot.
What do you dislike most about this product?
But unlike Sinequa, what I find unappealing is its relatively expensive cost especially for some small business. Still, I think that it works and there is good reason to sponsor it because it will enhance productivity and decision-making in the firm.
What recommendations would you give to someone considering this product?
In other words, I would recommend Sinequa to any organization that wants to enhance information search and retrieval, enhance decision making and enhance the efficiency of the employees. This feature makes it easier to compile different data sources, analyze unstructured
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Saurabh S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use & integrate with hand full of features
Likeliness to Recommend
What differentiates Algolia from other similar products?
Handful of features making it easy for a non technical person to add rules/synonyms and other non-impacting configuration from their out of the box UI. Different Analytics tab to show and filter analytics based on manual tags added while performing search
What is your favorite aspect of this product?
UI based Search Demo, giving an option setup basic search and do a quick demo on their UI Query Categorisation and Dynamic Re-ranking to get most out of the analytics reported from the actual users.
What do you dislike most about this product?
Less Customisation at the data indexing end, so need to add manual customisations while indexing for some special use cases, but this may or may not be same for all the customer of Algolia
What recommendations would you give to someone considering this product?
Go for it if you want to setup your search and recommend in less time.
Pros
- Unique Features
- Inspires Innovation
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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