Alert Media Inc

AlertMedia Mass Notification

Composite Score

7.2 /10

CX Score

7.2 /10

34 Reviews Write a Review

Claim Software

What is AlertMedia Mass Notification?

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

Company Details

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Awards & Recognition

AlertMedia Mass Notification won the following awards in the Emergency Notification category

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1 Top Rated Capabilities

3 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

2 Top Rated Capabilities

1 Top Rated Features

2022

AlertMedia Mass Notification Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AlertMedia Mass Notification.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AlertMedia Mass Notification?

3% Negative

16% Neutral

81% Positive

Pros

Reliable
Effective Service
Caring
Trustworthy

Feature Ratings

Average 84

Conference Call Support

100

Location-Based Notification

Weather Alert

Message Status Reporting

Multi-Channel Mass Notification

Scheduled Messaging

Contact Information Encryption

Single Sign-On (SSO)

Sequential Processing

Multi-Language Support

Scripting

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

AlertMedia Mass Notification Reviews

Piyush S.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Keep your organization informed and secure

Likeliness to Recommend

9 /10

What differentiates AlertMedia Mass Notification from other similar products?

It features integration with multiple communication channels such as SMS, phone calls and emails to ensure that alerts reach all employees in a timely manner. I have evaluated other similar tools but selected AlertMedia due to its ease of use and advanced customization functionalities.

What is your favorite aspect of this product?

I especially liked its ability to integrate with multiple communication channels. The software allows us to send alerts to all team members quickly and efficiently, which is crucial to ensure the safety of our employees at all times. It also has advanced customization of messages and recipients to adapt to different emergency scenarios.

What do you dislike most about this product?

Some advanced features may require a learning curve to take full advantage of their potential.

What recommendations would you give to someone considering this product?

I recommend it because it improves the safety and well-being of employees, increases the efficiency of communication during crises, and greater peace of mind in the management of critical situations

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Amber F.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Peace of mind at the tip of your fingers

Likeliness to Recommend

10 /10

What differentiates AlertMedia Mass Notification from other similar products?

Smooth, simple, reliable and effective!

What is your favorite aspect of this product?

I feel safer and more secure knowing that AlertMedia has my organization under control. We'll know right away and can plan accordingly based on the situation.

What do you dislike most about this product?

It's hard to tell right away what location an alert pertains to. I'd love an easy visual indicator for businesses with multiple locations, like a color or symbol to differentiate them.

What recommendations would you give to someone considering this product?

If security, weather, or incident management is a priority for your company, AlertMedia is a must.

Pros

Reliable
Performance Enhancing
Unique Features
Effective Service

Rachel L.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

A unique tool that made emergency management easy

Likeliness to Recommend

10 /10

What differentiates AlertMedia Mass Notification from other similar products?

Very customizable with the message and type of communication.

What is your favorite aspect of this product?

The fact that users can text back to the emergency alter text

What do you dislike most about this product?

Could be our end, but only works for people who change their HR info to say "mobile" number, if they list their number as a "home" number the system wont send it alerts.

What recommendations would you give to someone considering this product?

It is worth it and makes emergency management easier and safer

Pros

Enables Productivity
Trustworthy
Unique Features
Effective Service

AlertMedia Mass Notification

What is AlertMedia Mass Notification?

Company Details

Need Assistance?

Awards & Recognition

AlertMedia Mass Notification Ratings

81 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love AlertMedia Mass Notification?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Location-Based Notification Target alerts to specific regions or business locations.

Weather Alert Receive notifications from subscribed weather alert providers.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Multi-Channel Mass Notification Send emergency mass notifications via multiple channels (e.g. email, phone, or SMS text messaging).

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Contact Information Encryption Contact information is encrypted.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Multi-Language Support Send or translate alerts in multiple languages.

Scripting Pre-define messages for different audiences (e.g. IT staff vs. business users) and different situations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

AlertMedia Mass Notification Reviews

Piyush S.

Keep your organization informed and secure

Likeliness to Recommend

Pros

Amber F.

Peace of mind at the tip of your fingers

Likeliness to Recommend

Pros

Rachel L.

A unique tool that made emergency management easy

Likeliness to Recommend

Pros

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1
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Feature Ratings

Conference Call Support

Location-Based Notification

Weather Alert

Message Status Reporting

Multi-Channel Mass Notification

Scheduled Messaging

Contact Information Encryption

Single Sign-On (SSO)

Sequential Processing

Multi-Language Support

Scripting

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created