Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.3 /10

What is Alert Logic MDR?

Fortra's Alert Logic Managed Detection and Response (MDR) helps organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident response capabilities. The platform safeguards a wide array of digital assets, ensuring that businesses can operate securely in an increasingly complex threat landscape. The target audience for Alert Logic MDR includes businesses of all sizes that require robust cybersecurity measures but may lack the resources or expertise to manage these challenges internally. The solution is particularly beneficial for organizations that operate in regulated industries or those that handle sensitive data.

Company Details


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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
98%
Conflict Resolution:
95%
Strategy & Innovation:
99%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

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5% Negative
2% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Automated Threat Hunting

100

Technology Management

90

Proactive Threat Hunting

88

Use of ML

87

Use of the MITRE ATT&CK Framework

86

24/7/365 Security Monitoring

85

Prevention

83

Risk Scoring & Remediation Act

83

Vulnerability Management

83

Compliance Reporting and Archival Mechanisms

82

Threat Intelligence

82

Vendor Capability Ratings

Average 87

Vendor Support

91

Business Value Created

89

Availability and Quality of Training

88

Ease of IT Administration

88

Ease of Customization

88

Quality of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Alert Logic MDR Reviews

Parasan K.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Amazing Cloud Security Solution

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Perfect in network and performance monitoring as well as security auditing.

What is your favorite aspect of this product?

Real-time visibility of all networks connection activities.

What do you dislike most about this product?

Nothing negative.

What recommendations would you give to someone considering this product?

Excellent product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Nick R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

No better Alert System out there than Alert Logic

Likeliness to Recommend

9 /10

What differentiates Alert Logic MDR from other similar products?

Its 24-7 proactive threat hunting, up-to-date malware handling.

What do you dislike most about this product?

No dislikes here. Its among the very best online threat handlers that make sense.

What recommendations would you give to someone considering this product?

If iin need of an MDR solution that will cover your back online, go for it. There's no better alert system in the cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew G.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Well armed, present-day cybersecurity ally

Likeliness to Recommend

9 /10

What differentiates Alert Logic MDR from other similar products?

Its zero-day exploitation, monitoring, detection, reporting and mitigation.

What is your favorite aspect of this product?

Its very easy to install. It is a present-day cybersecurity solution, great at isolating and quickly mitigating threats.

What do you dislike most about this product?

Lack of multi-factor authentication, fast password expiry are concerns for me. Wish that can be addressed.

What recommendations would you give to someone considering this product?

This is an above average online alert system that makes sense. Its very wasy to install, performs as advertised.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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